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Facebook Portal Go vs Facebook Portal Plus: which smart display should you buy?

The Facebook Portal Go on a blue background next to the Facebook Portal Plus on a yellow background
(Image credit: TechRadar)
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Love it or loathe it, Facebook (sorry, Meta to use the brand’s new moniker) just won’t quit making smart displays

The Facebook Portal range of video-calling devices is making an assault on a difficult market due to the popularity of Amazon’s Echo Show and Google’s Nest line of smart speakers with built-in screens, while at the same time carrying Facebook’s difficult history when it comes to privacy concerns. 

That still hasn’t deterred the brand from launching even more video-calling devices; late last year saw the arrival of the Facebook Portal Go and the Facebook Portal Plus

The Facebook Portal Go is a battery-powered version of the brand’s original 10-inch smart display, while the Facebook Portal Plus is a new version of its largest 14-inch device. 

The new Portal Plus is more compact than the original, but it doesn’t have many other upgrades, and unlike the Portal Go, it’s still mains powered. 

As with the previous Portals, both smart displays stand out when it comes to video-calling - they’re the only ones on the market that let you make WhatsApp and Facebook Messenger video calls. 

But aside from their screen sizes and the way they’re powered, you’re probably wondering exactly what the differences are between these two new Facebook Portal devices and whether they’re both worth investing in, or one will suffice.  So we pitted the Facebook Portal Go against the Facebook Portal Plus to help you decide.

The Facebook Portal Go being used for a video call on a wooden table

(Image credit: Facebook)

Best Facebook Portal Go and Facebook Portal Plus deals   

 Read on to find out just how these smart displays compare – or, if you know which Facebook Portal you want, check out the best prices right now for both products below:    

Price

The Facebook Portal Go will set you back $199 / £199 / AU$279 while the Facebook Portal Plus is considerably more expensive at $349 / £349 / AU$519. However, a larger screen understandably pushes the cost up, so we’re not surprised at the price difference. 

The Facebook Portal Go is slightly more affordable than its similarly-sized rivals - the Amazon Echo Show 10 costs $249.99 / £239.99 / AU$ 399.99 while the Google Nest Hub Max is priced at $229 / £219 / $349.

While Google doesn’t offer a smart display with a screen larger than 10 inches, Amazon’s nearest rival is the Echo Show 15, which unsurprisingly has a 15-inch display. The Show 15 is also slightly more affordable, costing $249 / £239.99 / AU$399

You might think these two are similar due to the size of the screen, but in actual fact, the Echo Show 15 is initially designed to be a wall-mounted device, although it can be used free-standing if you purchase the additional stand for $29.99 / £29.99 / AU$49.99 - although in total it’s still cheaper than the Portal Plus. The Portal Plus, meanwhile, can’t be mounted to the wall at all. 

The Facebook Portal Plus in a living room

(Image credit: Facebook)

Design

The Facebook Portal Go and the Facebook Portal Plus certainly differ when it comes to their looks. The wedge-shaped Facebook Portal Go features a 10-inch 1200x800 HD screen on the front of the device, whereas the Portal Plus boasts a 14-inch 2160x1440 14-inch display that appears to be floating on an elliptical-shaped base. 

The display on the Portal Plus can also be tilted to ensure it’s at the optimum angle to be seen. 

Both smart displays are wrapped in a muted grey mesh fabric that will complement any home decor. Given the larger screen, it’s no surprise the Facebook Portal Plus has a slightly bigger footprint than the Portal Go, measuring 9.87 x 12.31 x 3.86 inches compared to the Go’s more compact size of 10.1 x 6.84 x 3.1 inches.

The Portal Plus is mains-powered, and as well as the power socket also features a USB-C port on the back designed for charging your smartphone. However, the Portal Go is battery-powered - on the base sits an insert for the charging dock, so the smart display remains stable when it's being charged - although there’s nothing to stop you leaving it on this dock the whole time, so it’s always fully charged when you do want to move it around. There's also an integrated handle on the back, which makes it easy to move between rooms.  

The two smart displays have the same 12MP camera for video calls, although the Portal Plus has a slightly wider field of view at 131 degrees, compared to the Portal Go’s 125 degree field of view. Both smart displays also boast the same audio set-up, with two 5W full-range speakers and 20W woofer, along with a four-mic array to ensure your voice is picked up clearly when you're on a call. 

The Facebook Portal Go smart display being used to make a video call in a kitchen setting

(Image credit: Facebook)

Features

 

When it comes to the most basic tasks you’d use a smart display for, both Portal devices are evenly matched. Each allows you to make video calls using Facebook Messenger and WhatsApp as well as conferencing apps such as Zoom, WebEx, and GoTo Meeting. 

The cameras are identical and both have the ability to automatically pan and zoom to ensure you’re always in the center of the frame during a video call, even if you get up and move about the room. 

On test, we found this feature was extremely smooth when panning and zooming, and we were impressed that for small movements, such as if we shifted in our seat, the camera didn’t attempt to reposition the frame. 

As you’d expect, both Portal devices come with access to voice assistants; you’ve got Amazon Alexa, and “Hey Portal” - Facebook’s own offering. 

While Alexa can set timers, adjust music playback, and control your smart home devices as well as offering up the latest headlines or sports scores, “Hey Portal'' is more limited. We found it was only able to start video calls, adjust the brightness of the screen, and set timers. 

If you’re privacy-conscious, the fact that Facebook records and transcribes anything it hears after the wake word of “Hey Portal” storing it on its servers for three years may not sit well with you. Amazon, on the other hand, offers the ability to delete these recordings instantly from the Alexa app. 

For finding information on the web, there’s also a built-in web browser on both smart displays that doubles as a way to watch some video streaming services such as Prime Video and YouTube on the smart display. 

However, it isn’t possible to watch Netflix on either Portal. We’ve asked Facebook why this is, but it has yet to elaborate.  

Essentially, the only real difference is in the screen size and the resolution, with the Portal Plus being sharper than the Portal Go, and the Portal Go’s ability to be carried from room to room, without needing to be plugged into a power outlet - making moving the unit about during a video call a possibility.  That battery will last up to five hours between charges too. 

The Portal Go looks a little sleeker than the Portal Plus in our eyes, because the camera is built into the screen creating a flush design. On the Portal plus, the camera unit sits on the top of the thin, delicate screen, somewhat spoiling the minimalist styling.

The Facebook Portal Plus in an office with a missed video call on the screen

(Image credit: Facebook)

Verdict

 

When it comes to choosing between the Facebook Portal Go and the Facbook Portal Plus, how you plan to use the smart display will affect which model you choose. 

If you plan on regularly moving the device between rooms, even when on video calls, or want a device that is more sleek and stylish, you should opt for the Facebook Portal Go. It’s also a better option for those on a budget, as it’s more affordable too. 

However, for those that plan to use the smart display solely for video calling and want as big a screen as possible, the Facebook Portal Plus will be a better choice. This smart display is also ideal if you plan to watch a lot of YouTube videos or make a lot of video calls with multiple participants. It would, for example, be well-suited as a second screen purely for calls for those that work from home. 

Carrie-Ann Skinner
Carrie-Ann Skinner

Carrie-Ann Skinner was formerly Homes Editor at TechRadar, and has more than two decades of experience in both online and print journalism, with 13 years of that spent covering all-things tech. Carrie specializes in smart home devices such as smart plugs and smart lights, as well as large and small appliances including vacuum cleaners, air fryers, stand mixers, and coffee machines. Carrie is now a copy editor at PWC.