ChatGPT could become a smart personal assistant helping with everything from work to vacation planning
The AI agents are coming
Now that ChatGPT has had a go at composing poetry, writing emails, and coding apps, it's turning its attention to more complex tasks and real-world applications, according to a new report – essentially, being able to do a lot of your computing for you.
This comes from The Information (via Android Authority), which says that ChatGPT developer OpenAI is working on "agent software" that will act almost like a personal assistant. It would be able to carry out clicks and key presses as it works inside applications from web browsers to spreadsheets.
We've seen something similar with the Rabbit R1, although that device hasn't yet shipped. You teach an AI how to calculate a figure in a spreadsheet, or format a document, or edit an image, and then it can do the job for you in the future.
Another type of agent in development will take on online tasks, according to the sources speaking to The Information: These agents are going to be able to research topics for you on the web, or take care of hotel and flight bookings, for example. The idea is to create a "supersmart personal assistant" that anyone can use.
Our AI agent future?
As the report acknowledges, this will certainly raise one or two concerns about letting automated bots loose on people's personal computers: OpenAI is going to have to do a lot of work to reassure users that its AI agents are safe and secure.
While many of us will be used to deploying macros to automate tasks, or asking Google Assistant or Siri to do something for us, this is another level up. Your boss isn't likely to be too impressed if you blame a miscalculation in the next quarter's financial forecast on the AI agent you hired to do the job.
It also remains to be seen just how much automation people want when it comes to these tasks: Booking vacations involves a lot of decisions, from the position of your seats on an airplane to having breakfast included, which AI would have to make on your behalf.
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There's no timescale on any of this, but it sounds like OpenAI is working hard to get its agents ready as soon as possible. Google just announced a major upgrade to its own AI tools, while Apple is planning to reveal its own take on generative AI at some point later this year, quite possibly with iOS 18.
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Dave is a freelance tech journalist who has been writing about gadgets, apps and the web for more than two decades. Based out of Stockport, England, on TechRadar you'll find him covering news, features and reviews, particularly for phones, tablets and wearables. Working to ensure our breaking news coverage is the best in the business over weekends, David also has bylines at Gizmodo, T3, PopSci and a few other places besides, as well as being many years editing the likes of PC Explorer and The Hardware Handbook.