Ajmal Mahmood

Ajmal Mahmood

Ajmal Mahmood is customer contact propositions lead at KCOM.

He identifies the business pain, measure it’s impact and cost, define a remedial strategy, implement and transform with process/people/technology plan, measure its effectiveness and return on investment, review...a decent start! CX, UX transformation for data and insight driven success.
He is passionate about all things brand and technology! 

Articles by: Ajmal Mahmood