Millions of Microsoft Teams users are in for a nasty surprise

Microsoft Teams
(Image credit: Microsoft)
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Microsoft has revealed it will soon revoke support for versions of collaboration platform (opens in new tab) Teams running on older Android builds.

In a post to the Microsoft 365 Admin Center, the company set out timelines for the retirement of Microsoft Teams (opens in new tab) on Android versions 5, 6 and 7.

Support will be pulled for Teams on Android 5 on March 1, 2022, while Android 6 and 7 will retain support until July 1 and September 1, respectively.

After these dates, Microsoft says it will not provide “active development and bug fixes”, but the most recent supported versions will be available via the Play Store for two months after each retirement date has passed.

Microsoft Teams on Android

While the vast majority of Android users are running newer versions of the mobile OS and will be unaffected by the changes, many millions will still be caught up.

According to the latest data (opens in new tab) from StatCounter, 11.69% of Android users are currently running either Android 5, 6 or 7. Earlier this year, meanwhile, Google announced there are more than three billion active Android devices worldwide.

A crude calculation would suggest that roughly 360 million Android devices will therefore no longer have access to a supported version of the Teams client by the end of next year, when the sunsetting process comes to a close.

Admittedly, a portion of affected users will have upgraded to a newer device by that time and most businesses provide employees with smartphones (opens in new tab) and tablets (opens in new tab) running newer versions of Android anyway, for security reasons. However, this still leaves a large pool of potential Teams users without access to the video conferencing (opens in new tab) and collaboration service on mobile.

Although Microsoft was able to confirm the veracity of the reported timelines, the company declined to provide TechRadar Pro with any specific insight into the motivations behind the decision to pull support from older Android devices.

Joel Khalili
News and Features Editor

Joel Khalili is the News and Features Editor at TechRadar Pro, covering cybersecurity, data privacy, cloud, AI, blockchain, internet infrastructure, 5G, data storage and computing. He's responsible for curating our news content, as well as commissioning and producing features on the technologies that are transforming the way the world does business.