I tested SolarWinds NPM and found it excels at traditional network monitoring

SolarWinds Network Performance Monitor is a solid choice among network monitoring solutions, delivering comprehensive SNMP-based monitoring for multi-vendor environments. This platform focuses heavily on traditional network infrastructure monitoring, making it particularly valuable for organizations with complex on-premises setups.

TechRadar reviewers dedicate several weeks to researching each major IT platform, ensuring our assessments reflect real-world usage scenarios. We've spent considerable time evaluating NPM alongside other major platforms in this space. While LogicMonitor remains our top pick for 2025, SolarWinds NPM carved out its niche through deep SNMP integration and robust device support.

SolarWinds NPM: Features

SolarWinds NPM offers a feature-rich monitoring platform that's particularly well-suited for traditional network environments and medium to large IT teams. The platform is perfect for SNMP-based monitoring with strong multi-vendor support, though it lacks some of the cloud-native capabilities and AI-powered insights that competitors like LogicMonitor provide.

While the feature set justifies the investment for organizations with complex network infrastructures, smaller teams might find the complexity overwhelming relative to their needs. The modular pricing approach means you pay for what you use, but costs can escalate quickly.

Network auto-discovery

NPM's auto-discovery feature automatically identifies and catalogs network devices using SNMP protocols. You don't need to manually configure every device - the system scans your network and builds a comprehensive inventory. This saves significant setup time and ensures new devices get monitored without manual intervention.

NetPath analysis

NetPath provides hop-by-hop analysis of critical network paths, offering advanced troubleshooting capabilities. The feature traces network paths from source to destination, working even when traditional tools like traceroute fail. This gives network engineers unprecedented visibility into performance bottlenecks and connectivity issues.

PerfStack dashboards

PerfStack enables cross-stack data correlation on a common timeline, helping you analyze performance metrics from different network sources simultaneously. The drag-and-drop interface lets you create custom views combining live and historical data. This makes it easier to share insights with stakeholders through generated URLs.

Network insight features

Network Insight provides deeper visibility into complex network devices including F5 BIG-IP load balancers, firewalls, and switches. The feature offers comprehensive performance analysis across distributed services and helps with capacity planning. This is particularly valuable for organizations running critical applications across multiple network segments.

SolarWinds NPM: Ease of use

SolarWinds NPM features a redesigned interface that prioritizes usability without sacrificing functionality. The new dashboard provides intuitive navigation with color-coded status indicators and graphical elements that make network health assessment straightforward. However, the initial learning curve remains steep, particularly for teams new to SNMP-based monitoring. The platform requires understanding of network protocols and device configurations to maximize its potential.

The setup process demands significant technical expertise and time investment. While the auto-discovery feature helps identify devices, configuring alerts, thresholds, and custom dashboards requires careful planning and network knowledge. The platform's strength in customization becomes a double-edged sword - you can tailor everything to your needs, but this flexibility means more configuration work upfront.

SolarWinds NPM: Pricing

SolarWinds uses a modular pricing structure based on the number of network elements you're monitoring. This works well for organizations that want to start small and scale up, but costs can mount quickly as your network grows.

The pricing is competitive for traditional network monitoring, though cloud-focused alternatives often provide better value for hybrid environments. The lack of transparent pricing on their website means you'll need to contact sales for detailed quotes.

SolarWinds NPM: Customer support

SolarWinds offers 24/7 technical support through email and online ticketing, with typical response times of 1-2 business days. The company emphasizes email and ticket-based support over phone calls, allowing for better documentation and file sharing. Live chat is available during business hours (8pm Sunday to 8pm Friday EST), though wait times can be lengthy during peak periods.

The SolarWinds community, known as Thwack, provides additional support through user forums and knowledge sharing. While this community resource is valuable for troubleshooting and learning, it doesn't replace direct technical support for critical issues. The lack of phone support may frustrate some users who prefer immediate voice communication, though the email-first approach often proves more effective for complex technical problems.

SolarWinds NPM: Alternatives

SolarWinds NPM occupies a strong position in the traditional network monitoring market, particularly for organizations with significant on-premises infrastructure. It's best suited for medium to large IT teams who need comprehensive SNMP monitoring and have the technical expertise to manage complex configurations. The platform competes directly with solutions like LogicMonitor, Datadog, and PRTG, though each has distinct strengths.

LogicMonitor leads in cloud-native monitoring with superior AI capabilities and faster deployment times. Datadog excels in application performance monitoring and offers more modern APIs, while PRTG provides a simpler setup for smaller networks. SolarWinds differentiates itself through deep SNMP integration, extensive device support, and powerful analysis tools like NetPath, making it particularly valuable for traditional enterprise networks.

SolarWinds NPM: Final verdict

SolarWinds Network Performance Monitor delivers solid value for organizations that need comprehensive network monitoring with strong SNMP capabilities. The platform's strength lies in its mature feature set, multi-vendor support, and advanced troubleshooting tools that can significantly reduce network downtime.

While the setup complexity and resource requirements present challenges, the investment pays off for teams managing complex network infrastructures. However, the platform shows its age in areas like cloud integration and user experience compared to newer solutions.

Organizations planning significant cloud migrations or seeking AI-powered automation might find better value elsewhere. For traditional network environments where deep device monitoring and path analysis are priorities, SolarWinds NPM remains a compelling choice despite its limitations.

FAQs

How many devices can SolarWinds NPM monitor?

SolarWinds NPM can scale from small networks to enterprise environments with thousands of devices. The actual limit depends on your server specifications and licensing tier. Most organizations find the platform handles their current needs well, though very large deployments may require additional polling engines for optimal performance.

Does SolarWinds NPM work with cloud services?

NPM includes some cloud monitoring capabilities, particularly for hybrid environments, but it's primarily designed for on-premises infrastructure. While NetPath can trace paths into cloud services, the platform lacks the native cloud integration found in solutions like LogicMonitor or Datadog. Consider SolarWinds' SaaS offering if cloud monitoring is a priority.

What's the difference between NPM and SolarWinds' other monitoring tools?

NPM focuses specifically on network performance monitoring using SNMP and flow data. Other SolarWinds tools cover server monitoring, application performance, log analysis, and IP address management. Many organizations start with NPM and add other modules as their monitoring needs expand across different infrastructure layers.

How difficult is SolarWinds NPM to set up?

Initial setup requires significant networking knowledge and time investment, typically taking several days to weeks depending on network complexity. The auto-discovery feature helps identify devices, but configuring meaningful alerts, dashboards, and reports demands careful planning. Most organizations benefit from dedicating experienced network administrators to the implementation process.

Can SolarWinds NPM replace multiple monitoring tools?

NPM can consolidate many network monitoring functions into a single platform, particularly for SNMP-based device monitoring and performance analysis. However, you may still need specialized tools for application monitoring, log management, or security monitoring depending on your requirements. The modular approach lets you add SolarWinds components gradually rather than replacing everything at once.

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