Craig Hale

Many retailers already have Chief AI Officers, with 90% exploring using AI agents to take the pressure off human workers.

Zoom Phone now has access to Virtual Agent – a digital assistant and receptionist able to handle customer calls autonomously.

Microsoft is testing out a new =COPILOT function in Excel cells – it's in beta with improvements needed, but you can try it now.

Developers are using AI to generate code for them, but it's creating vulnerabilities that companies are shipping to customers.

Microsoft is changing its Online Services pricing via Enterprise Agreements, making it more expensive for many smaller customers.

Microsoft Teams will now protect users from malicious files and URLs in chats and channels.

More than 300 Oracle workers have lost their jobs in California and Washington, with others laid off in India.

By 2027, 95% of workers could be better off running Desktop-as-a-Service rather than a traditional laptop, report claims.

Amazon spends more than Luxembourg's entire GDP on data centers – more than Google, Microsoft or Meta.

The Trump Administration is reportedly exploring a deal to part-own Intel, but it "should be regarded as speculation" only - for now.

Oracle Cloud Infrastructure customers can now access Gemini models as it builds a multi-vendor strategy.

Google will expand its first data center and build another in Oklahoma as part of a two-year, $9 billion deal.

Microsoft says Universal Print can enhance security and reduce waste.

Many businesses still don't have cyber insurance, despite brokers anticipating a rise in claims.

Google Calendar gets a new feature following a public request from Stripe co-founder John Collison on X.

Extreme workers in South Korea have been using Starbucks stores to set up their own (not-so-mobile) office spaces.

ChatGPT can now connect to Microsoft Teams, SharePoint, Gmail, Google Calendar, Google Contacts, Box, Canva, Dropbox and more.

LinkedIn teams up with two Sudoku giants to bring a twist of the classic Japanese game to its platform.

Workers are generally more comfortable seeing AI as a supporting colleague rather than it taking full control.

It used to take the US Government over a year to approve a service, but this has dropped hugely with FedRAMP 20x.