Latest about Microsoft Dynamics 365
Microsoft Dynamics 365 Contact Center wants to overhaul customer service with AI
Customer service agents are about to get an AI-powered boost to help improve both customer and worker satisfaction.
Microsoft Dynamics 365 is set for a major price hike
Double-digit percentage increases are being made by Microsoft to the prices of many Dynamics 365 products after years without change.
Microsoft wants there to be no escape from OpenAI in your business
Microsoft’s Copilot will write your emails, handle your post-call summaries, and more across Dynamics 365 business apps.
Microsoft Dynamics 365 Human Resources review
Microsoft Dynamics 365 Human Resources is a full-featured Human Capital Management software tool aimed at larger organizations.
Microsoft, Avaya partner to set a new standard for customer experience
Microsoft partners with Avaya to offer its CPaaS solution to customers around the world.
