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Latest about messaging
WhatsApp is going ahead with its controversial privacy update
WhatsApp has decided to press ahead with controversial changes to its privacy policy despite the initial backlash.
Telegram had some major security vulnerabilities
Messaging app Telegram was beset with vulnerabilities last year after one security researcher discovered 13 in the course of a single investigation.
Workplace from Facebook review
Updated Workplace from Facebook is a connection platform to help colleagues collaborate more effectively.
Facebook acquires customer service CRM platform Kustomer
Facebook has acquired Kustomer for an undisclosed sum to expand the use of messaging in customer service.
Customer service is suffering, and chatbots aren't really helping
Chatbots have not been able to prevent the coronavirus pandemic from damaging the customer experience.
Google Chat will be available to everyone from next year
Google Chat will replace Hangouts for everyone starting in the first half of 2021.
This simple Gmail tweak will mean you'll never miss a Google Chat message again
Google will now allow users of the Gmail web client to resize the Google Chat and Rooms side widgets for enhanced customization.
WhatsApp edges closer to multi-device support
Latest app update also introduces updated terms of service.
