Sage Business Cloud Accounting review

Be more productive with Sage Business Cloud Accounting

Sage Business Cloud Accounting
(Image: © Sage)

TechRadar Verdict

Sage Business Cloud Accounting will suit any small business users who don't need or want unnecessary features and functions. It ticks most boxes though for more scalability you’ll want to tailor a package when purchasing.


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    Free trial

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    Impressive apps


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    No payroll option

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    No time-tracking

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  • This is a review of Sage Business Cloud Accounting for North America. The product, and its features may vary depending on the country you're in. We will soon update this review to reflect the differences with the UK version which includes Payroll.

Sage is the British company that has been offering accountancy software solutions for many years. The business currently offers Sage Intacct and Sage50 Accounting under its umbrella Sage Business Cloud Accounting, which offers the flexibility and dependable edge provided by an online solution. 

Due to its size and breadth of appeal, the Sage product range can tend to be a little bewildering. For example, Sage One has now morphed into a beefier package that differs from Sage’s 50cloud option. However, the most obvious benefit of Sage Business Cloud Accounting in whichever bundle you choose, is that you gain the flexibility and scalability provided by having a cloud back-end.

Sage is constantly evolving too, with the UK market having its own products dedicated to small business including specific accounting, payroll and HR packages. Equally, Sage also covers the medium-sized business arena with the aforementioned Sage Intacct, Sage200cloud and the more specialised cloud-based ERP Sage X3. Professional accountants and bookkeepers are, of course, also catered for with partner accounting and payroll options with an increasing focus on automation.

Competitor software services worth considering include QuickBooks, Xero, Zoho Books, Kashflow and FreshBooks

Sage Business Cloud Accounting offers both a starter plan as well as a more advanced plan that includes invoicing and cash flow management

Sage Business Cloud Accounting offers both a starter plan as well as a more advanced plan that includes invoicing and cash flow management (Image credit: Image Credit: Sage)

Sage: Pricing

If you like the look of the most recent edition of Sage Business Cloud Accounting then the good news is that there’s a free trial available. This is a great way of experiencing the cloud-based accountancy service head on.

The other offering for small business accounting is the Sage 50cloud Accounting software. This combines “the convenience of cloud with the power of desktop accounting software.” This solution is able to integrate the Sage bookkeeping with Office 365 Business Premium and the Microsoft Small Business Productivity Suite. This enables key cloud based features, such as backing up to OneDrive, generating financial reports in Excel, and accessing Outlook contacts. 

This starts at the Pro Accounting tier, via a monthly subscription of $46.83 per month, with the limitation that it only supports a single user at a single company, with the option to add Microsoft 365 for an annual subscription of $150 per year. It can also automate bank feeds, and can be remotely accessed by your accountant.

You can easily connect your bank accounts to Sage Business Cloud Accounting

You can easily connect your bank accounts to Sage Business Cloud Accounting (Image credit: Image Credit: Sage)

Sage: Features

Sage Business Cloud Accounting gets regular updates and its latest version is perfect for small businesses that need a relatively straightforward solution. Once you’re signed up Sage Business Cloud Accounting lets you tackle accounting, but it’ll also simplify sales tracking, reporting and pull contact together. You’ll be able to accept and receive payments, create and send invoices as well as stay on top of bookkeeping chores all within the space of a cloud-based service. 

The additional benefit of Sage Business Cloud Accounting is that it lets you enjoy the same powerful features on your computer, tablet or phone. That way you’re on top of your accounting no matter where you happen to be.

Users in the UK get a variation on the theme. Sage offers small businesses an Accounting package, which lets you handle invoicing, cash flow, tax, payments and more. It also has a Payroll option, which allows you to pay up to 50 employees and is fully HRMC-compliant. Sage even takes care of HR issues with its refreshed Sage HR package, which used to be called CakeHR. It is a constantly evolving picture to stay in line with new rules and regulations, along with the changing face of business.

Sage: Performance

Sage has been around long enough to realize the potential of offering a product that can be used by the many and varied users that need accountancy solutions. As a result, there are versions available for Windows, Mac, Android, iOS devices like the iPhone and iPad plus the web-based edition for anyone with access to a browser. 

As you’d expect from a cloud-based solution, it depends on an internet connection but all data is stored in the cloud. Sage delivers a reliable service in that respect and the performance has been carefully honed over the years to help you enjoy a pretty decent experience.

Sage: Ease of use

Sage Business Cloud Accounting is quite a dry experience in that it’s less easy on the eyes, but certainly offers a comprehensive suite of features and functions. If you’re a newcomer to its functionality then you might find it a little hard going as there’s quite a lot to get through during initial setup. This is done via a Getting Started screen, which incidentally can be switched off if preferred. 

You can, of course, import a lot of your data as well as connect to your financial institutions, which means that most of your accounting figures will self-populate the various categories. Nevertheless, there is still quite a lot to digest within the Sage Business Cloud Accounting interface, though once you’ve become familiar with it progress is much more streamlined. 

Sage has done an impressive job at shoehorning the same experience into its mobile apps too, with iPhone and Android experiences surprisingly good. You can even get it for the Apple Watch.

Sage Business Cloud Accounting

The Sage Business Cloud Accounting layout is functional but lacks the flair of other cloud-based options (Image credit: Sage)

Sage: Support

You’ll find plenty of options available to you if you need to call upon some support. Sage has got this aspect of its business down to a fine art, with email, phone and also live support options all available. 

For ongoing issues that can’t be resolved with a quick answer then there is also the provision for raising support tickets, whereby your query will be put into a queuing system and hopefully resolved as quickly as possible. You also get the benefit of a healthy community spirit within the world of Sage, while easily accessed and comprehensive FAQs also get to the bottom of many everyday questions and quandaries.

Sage Business Cloud Accounting

Support comes in a range of options including a powerful knowledge base for FAQs (Image credit: Sage)

Sage: Final verdict

Sage Cloud Business Accounting has been a reliable option for quite some time and proves consistently popular with many sole traders and smaller businesses. However, the interface can seem rather uninspiring even though it does offer an expansive range of features. 

Some elements of the workflow seem unduly labored and with missing features such as time tracking and payroll options Sage Cloud Business Accounting is at risk from the competition. While everyone might instantly know the name of Sage this cloud-based accountancy solution doesn’t satisfy in quite the same way as something like QuickBooks Online.

We find the lowest tier, while well priced, somewhat limiting, and only useful for a true micro business. On the other hand, the upper tier is quite a bit more capable, and the 50cloud variant has deep integration with Microsoft365, although the cost rises considerably from the lowest plan. For a medium to larger small business, without dedicated accounting resources, these higher plans become an affordable solution.

Jonas P. DeMuro

Jonas P. DeMuro is a freelance reviewer covering wireless networking hardware.