- This is a review of Sage Business Cloud Accounting for North America. The product, and its features may vary depending on the country you're in. We will soon update this review to reflect the differences with the UK version which includes Payroll.
Sage is the British company that has been offering accountancy software solutions for many years. The business currently has its latest incarnation of Sage Business Cloud Accounting (opens in new tab) that, as the name suggests, offers the flexibility and dependable edge provided by a cloud-based solution.
The service was originally called Sage One but has morphed into a beefier package that differs from Sage’s 50cloud option. The most obvious benefit of Sage Business Cloud Accounting is that you gain the flexibility and scalability provided by having a cloud back-end.
Sage is constantly evolving too, with the UK market having its own products dedicated to small business including specific accounting (opens in new tab), payroll (opens in new tab) and HR (opens in new tab) packages. Equally, Sage also covers the medium-sized business arena with Sage Intacct (opens in new tab), Sage200cloud (opens in new tab) and the more specialised cloud-based ERP Sage X3 (opens in new tab). Professional accountants and bookkeepers are, of course, also catered for with partner accounting (opens in new tab) and payroll (opens in new tab) options with an increasing focus on automation.
- Want to try Sage Business Cloud Accounting? Check out the website here (opens in new tab)
If you like the look of the most recent edition of Sage Business Cloud Accounting then the good news is that there’s a free trial (opens in new tab) available. This is a great way of experiencing the cloud-based accountancy service head on, but if you want to get stuck into its products full-on then there are two options. Sage One Start is $10 per month, while Sage One Accounting (opens in new tab) is $25 per month. The Accounting package is the one to go for if you like the sound of access to over 100 connected apps that enable you to boost the potential of the Sage cloud-based service.
The other offering for small business accounting is the Sage 50cloud Accounting software (opens in new tab). This combines “the convenience of cloud with the power of desktop accounting software.” This solution is able to integrate the Sage bookkeeping with Office 365 Business Premium and the Microsoft Small Business Productivity Suite. This enables key cloud based features, such as backing up to OneDrive, generating financial reports in Excel, and accessing Outlook contacts.
This starts at the Pro Accounting tier, via a monthly subscription of $46.83 per month, with the limitation that it only supports a single user at a single company, with the option to add Microsoft 365 (opens in new tab) for an annual subscription of $150 per year. It can also automate bank feeds, and can be remotely accessed by your accountant.
Sage Business Cloud Accounting gets regular updates and its latest version is perfect for small businesses that need a relatively straightforward solution. Once you’re signed up Sage Business Cloud Accounting lets you tackle accounting, but it’ll also simplify sales tracking, reporting and pull contact together. You’ll be able to accept and receive payments, create and send invoices as well as stay on top of bookkeeping chores all within the space of a cloud-based service.
The additional benefit of Sage Business Cloud Accounting is that it lets you enjoy the same powerful features on your computer, tablet or phone. That way you’re on top of your accounting no matter where you happen to be.
Users in the UK get a variation on the theme. Sage offers small businesses an Accounting (opens in new tab) package, which lets you handle invoicing, cash flow, tax, payments and more. It also has a Payroll option (opens in new tab), which allows you to pay up to 50 employees and is fully HRMC-compliant. Sage even takes care of HR issues with its refreshed Sage HR package (opens in new tab), which used to be called CakeHR. It is a constantly evolving picture to stay in line with new rules and regulations, along with the changing face of business.
Sage has been around long enough to realize the potential of offering a product that can be used by the many and varied users that need accountancy solutions. As a result, there are versions available for Windows, Mac, Android, iOS devices like the iPhone and iPad plus the web-based edition for anyone with access to a browser.
As you’d expect from a cloud-based solution, it depends on an internet connection but all data is stored in the cloud. Sage delivers a reliable service in that respect and the performance has been carefully honed over the years to help you enjoy a pretty decent experience.
Ease of use
Sage Business Cloud Accounting is quite a dry experience in that it’s less easy on the eyes, but certainly offers a comprehensive suite of features and functions. If you’re a newcomer to its functionality then you might find it a little hard going as there’s quite a lot to get through during initial setup. This is done via a Getting Started screen, which incidentally can be switched off if preferred.
You can, of course, import a lot of your data as well as connect to your financial institutions, which means that most of your accounting figures will self-populate the various categories. Nevertheless, there is still quite a lot to digest within the Sage Business Cloud Accounting interface, though once you’ve become familiar with it progress is much more streamlined.
Sage has done an impressive job at shoehorning the same experience into its mobile apps too, with iPhone and Android experiences surprisingly good. You can even get it for the Apple Watch.
You’ll find plenty of options available to you if you need to call upon some support. Sage has got this aspect of its business down to a fine art, with email, phone and also live support options all available.
For ongoing issues that can’t be resolved with a quick answer then there is also the provision for raising support tickets, whereby your query will be put into a queuing system and hopefully resolved as quickly as possible. You also get the benefit of a healthy community spirit within the world of Sage, while easily accessed and comprehensive FAQs also get to the bottom of many everyday questions and quandaries.
Sage Cloud Business Accounting (opens in new tab) has been a reliable option for quite some time and proves consistently popular with many sole traders and smaller businesses. However, the interface can seem rather uninspiring even though it does offer an expansive range of features.
Some elements of the workflow seem unduly labored and with missing features such as time tracking and payroll options Sage Cloud Business Accounting is at risk from the competition. While everyone might instantly know the name of Sage this cloud-based accountancy solution doesn’t satisfy in quite the same way as something like QuickBooks Online.
We find the lowest Accounting Start tier, while well priced, somewhat limiting, and only useful for a true micro business. On the other hand, the upper Accounting tier is quite a bit more capable, and the 50cloud variant has deep integration with Microsoft365, although the cost rises considerably from the lowest plan. For a medium to larger small business, without dedicated accounting resources, these higher plans become an affordable solution.
- We've also highlighted the best accounting software in this roundup