BleepingComputer points to an article in Brother’s support section that clearly points out that updating to Windows 11 could throw all sorts of errors, preventing Microsoft’s newest operating system from communicating with Brother printers connected via USB.
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Brother is reportedly investigating the issue and working on a resolution, though the company hasn’t published a timeline for resolving the issue.
In addition to failing to detect USB connected printers, Brother states that users might also face issues while changing the settings of their USB connected printers, or perhaps will be unable to connect multiple printers via USB.
Even if detected, Brother warns that the USB connected printers might fail to communicate with various printing tools and utilities in Windows 11.
While Brother works to solve the issue, it suggests that affected users explore other mechanisms for hooking up their Brother printers to Windows 11, perhaps through the network.
For its part, Microsoft hasn’t yet publicly acknowledged the issue, though BleepingComputer suggests that the software giant may place a safeguard hold on computers hooked up to a Brother device in order to prevent them from upgrading to Windows 11.
Microsoft is reportedly already investigating eight other issues (opens in new tab), and has already placed safeguard holds for them.
Microsoft has been grappling with printer-related issues ever since the discovery, and the subsequent botched fixes (opens in new tab) of the printer-spooler vulnerabilities collectively known as PrintNightmare (opens in new tab), and it appears that it’s printing woes will linger for a little longer.
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Via BleepingComputer (opens in new tab)