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LastPass password manager review

An industry leader in performance and security

LastPass
(Image: © LastPass)

Our Verdict

LastPass is certainly among the best password managers. The free version is excellent, but it's well worth upgrading to a premium account for the benefit of app logins.

For

  • Advanced administrator controls and analytics
  • Best-in-class security framework

Against

  • More expensive than most competitors

LastPass, powered by LogMeIn, is a top-quality password manager backed by comprehensive security policies and best-in-class features. It is a strong performer in all categories, and would be a great choice for businesses of all sizes.

In our LastPass review, we analyze the platform’s strengths and weaknesses and ask whether it is the best password manager for businesses.

Features and utilities

One of the most important things to realize about LastPass is that it isn't just a password manager. The platform also comes with several features that streamline the web experience of both you and your employees. LastPass provides secure storage not only for passwords, but also for credit cards, WiFi passwords, and digital notes.

Businesses looking for the best password manager will be glad to know that LastPass comes with all the standard features expected, including password sharing, password generation, emergency access, one-touch login, and automatic syncing of all data.

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LastPass provides all the industry-standard features. (Image credit: LastPass )

LastPass also comes with innovative features that separate it from the pack and make it one of our favorite password management solutions for businesses.

One such innovative feature is the integration of password management and MFA services. Combining password management and MFA enables LastPass to secure every access point used by your business’s devices with single sign-on for over 1,200+ pre-integrated applications.

Advanced administrator controls also enable IT administrators to leverage over 100 policies for user management and data control. This makes it one of the most customizable password management platforms available.

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LastPass offers powerful features custom-designed for businesses. (Image credit: LastPass )

Setup

Although LastPass has great apps for macOS, Windows, Linux, iOS, and Android, it is most powerful when integrated into your browsing experience with a web browser extension.

Browser extensions for all major platforms enable users to enjoy a seamless password management experience. Single sign-on technology means that once the user has entered their master password, the extension will autofill passwords and other credentials when visiting known sites.

However, downloading the LastPass application is still important, as this will be the users’ hub for managing their data and account settings. The app is easy to download on all platforms, and login only requires your master password or biometric information.

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LastPass is most powerful when used as a web browser extension. (Image credit: LastPass )

Interface and performance

The LastPass applications perform admirably, and in our test, we had no negatives to report. Syncing was efficient and with little lag, and working across multiple devices and browsers was as seamless as the company advertises.

The applications themselves are well designed, and the user interface is easy to navigate. We tested the application on Windows 10, iOS, and Android, and were impressed with all of them. One aspect we particularly appreciated was the compartmentalizing of data into different menu options. This makes it easy for users to easily organize their passwords, credit cards, notes, and addresses.

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The LastPass desktop application for Windows 10. (Image credit: LastPass )

Security

Security policy can make or break a password management provider because, without advanced encryption and threat detection, your passwords and credentials are just not safe.

Fortunately, LastPass is recognized as one of the most highly secure password managers available. The LastPass platform encrypts all data from end-to-end using 256-bit AES encryption, and also uses advanced Transport Layer Security to prevent in-transit attacks.

Also, as is an industry-standard, LastPass does not store users’ master passwords or authentication keys locally or on its servers. So no one, including LastPass, can access a user’s encrypted data remotely.

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LastPass has an industry-leading security framework. (Image credit: LastPass )

We were also particularly impressed by LastPass’s frequent external auditing, as well as their transparent incident response protocol. This means that if there are any weaknesses in the LastPass system, they are quickly identified and addressed.

Finally, the LastPass bug bounty program adds a community-level pillar to the platform’s security framework and further protects LastPass from bugs and software weaknesses.

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LastPass’s security architecture is close to best in class. (Image credit: LastPass )

Support

Businesses using LastPass can get support in several ways, including the LastPass forums. The forums page contains threads on numerous business-related topics, and we were able to find advice for many niche problems.

For issues that can’t be solved by exploring the forum, online articles, free online training, and how-to guides are also available. Disappointingly, though, LastPass makes it difficult to get in contact via phone or email.

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The LastPass community forums are a great place to find solutions to common problems. (Image credit: LastPass )

Plans and pricing

LastPass, unlike most password managers, offers two distinct products for those looking to secure and automize password and credential management for their businesses.

The Teams and Enterprise plans are password management products, much as you would expect with LastPass’s competitors. The Teams plan costs $4.00 user/month, while the Enterprise plan costs $6.00 user/month.

The multi-factor authentication (MFA) plan, however, is less a password management service and more a multi-factor, biometric credential solution for businesses. This plan costs $3.00 user/month.

Finally, the Identity plan incorporates both the Enterprise and MFA plans and is a comprehensive password and credential management solution. It costs $8.00 user/month.

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LastPass offers a password management solution for every business. (Image credit: LastPass)

The competition

Although LastPass is feature-rich and highly affordable, there are cheaper options that might appeal to businesses on a tight budget. For example, Sticky Password and RememBear are at least 25% cheaper than LastPass, with very similar feature sets and security protocols.

Final verdict

LastPass is one of the best password managers available, and business leaders or IT administrators would do well to consider it for their organization. Advanced features, top-notch security, and centralized administrator controls and analytics all play their role in this close to best-in-class password management solution.

Despite its advanced features, LastPass is still highly affordable, and this contributes significantly to our favorable opinion of the platform.