secure email review

Powerful email hosting backed by a suite of extra tools

Mailbox review
(Image: © Mailbox)

TechRadar Verdict is one of the world’s highest-rated secure email service providers, and it’s easy to see why. It offers exceptional service backed by industry-standard security features, and there’s very little not to like.


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    Tidy user interface

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    Great additional tools


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    Business plans are slightly expensive

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    Message metadata can’t be encrypted

Why you can trust TechRadar Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Find out more about how we test. (opens in new tab) is rated as one of the best secure email providers (opens in new tab) in the world. It operates out of Germany, a country famous for its strong data protection laws. This makes it a provider of choice for businesses and other users across the world who need reliable secure email services. 

In our Mailbox review, we take a close look at this provider to determine whether it’s really as good as people say it is. We’ve analyzed everything from its plans and prices to its main features and security integrations so you don’t have to. Plans and pricing offers three highly affordable subscription options, along with a limited 30-day free trial. The cheapest Secure Mail plan starts at just €1 per month (just over $1 USD) and includes 2GB of mail storage, 100MB of cloud storage (opens in new tab), three email aliases, and video conferencing (opens in new tab) tools. 

Upgrading to a Team Mail plan (€2.50 per month per user) gives you 5GB of mail storage, 25 email aliases, support for up to 10 users per team, and a number of groupware features. And finally, a Business Mail plan adds a range of extra tools, including a central management console, GDPR data processing agreements, and more. 

If you need more mail and/or cloud storage, this can be added at an extra cost. has three powerful paid plans (Image credit: Mailbox) Features

Although secure email is’s primary offering, it also comes with a great selection of additional tools. For example, all plans include secure cloud storage and video conferencing features, which will benefit some businesses immensely. 

You will also have access to a highly functional address book, which allows you to manage your contacts and their personal and professional information. The calendar (opens in new tab) is designed to streamline daily workflows, and the task planner will help ensure you don’t forget about important jobs. 

What’s more, the Business plan includes powerful word processing (opens in new tab) tools, allowing you to edit Microsoft Word (opens in new tab) and OpenOffice documents from your web browser. There is even an intuitive mobile app that you can use to manage things on the go. At the end of the day, is actually much, much more than just a secure email service provider. offers so much more than a simple email client (Image credit: Mailbox) Interface and in use

Creating a new account is extremely easy and shouldn’t take you more than a few minutes. You won’t have to enter any personal details or an address, which is great. 

On top of this, the user interface is neat and easy to navigate. Everything can be managed from one central hub, which includes access to your mailbox, appointments, tasks, and other important information. Different tools can be accessed via the toolbar at the top of the screen, while the webmail client itself is relatively standard.

Mailbox review 3

The user interface is tidy and intuitive (Image credit: Mailbox) Support has quite impressive support services. It doesn’t offer any phone or live chat support, but its help desk software (opens in new tab) is great. Simply send a message detailing your problems, and the team will usually get back to you within minutes. 

Additionally, there are numerous blogs and other self-help resources that you will be able to take advantage of. The help center is very easy to navigate, and you should find answers to most common questions here. And if you don’t, there’s an active community forum that you can seek help in.

There are a selection of support options available (Image credit: Mailbox) Security

When it comes to security, takes things seriously. It allows you to register anonymously, and you won’t ever have to give up any personal details. Payments can also be made anonymously, and your data will be protected under both Germany and Europe’s strict data protection regulations. 

What’s more, uses just about every means you can imagine to secure your transmissions. At the minimum, all transmissions are protected by SSL/TLS encryption (opens in new tab). Special algorithms are employed to ensure the best security possible, and you can even take advantage of a Tor Exit Node with Hidden Onion Services. also uses full PGP encryption, which ensures your sensitive data will remain protected even if someone gains access to your mailbox. There is also an option to prevent mail sending if the receiver isn’t using a secure mailbox.’s security features are up there with the best we’ve seen (Image credit: Mailbox)

The competition is a powerful secure email service provider, but there are plenty of alternatives worth considering. 

For example, Posteo (opens in new tab) is another German-based secure email company. It offers very similar service, but its prices are significantly lower. 

Similarly, providers like Zoho Mail (opens in new tab) have a lot going for them. Although it’s not the cheapest option on the market, Zoho Mail does come with a free plan and numerous powerful integrations. And, you will have the benefit of being able to work within the comprehensive Zoho ecosystem.

Final verdict

All things considered, you could certainly do worse than using for your secure email requirements. It’s affordable, comes with an impressive range of features and additional tools, and is backed by powerful security integrations. 

On top of this, has a very user-friendly interface, and you won’t ever have to provide any personal details or payment information. Ultimately, it’s one of the best secure email service providers we’ve reviewed, and it’s a great choice for anyone looking to protect their sensitive transmissions. 

Daniel is a freelance copywriter with over six years experience writing for publications such as TechRadar, Tom’s Guide, and Hosting Review. He specializes in B2B and B2C tech and finance, with a particular focus on VoIP, website building, web hosting, and other related fields.