Amazon will use small businesses to help deliver packages in the US

Amazon Hub Delivery
(Image credit: Amazon)

Amazon wants to tweak the way it delivers parcels across the US by partnering with at least 2,500 small businesses across 23 states by the end of this year.

With the launch of Amazon Hub Delivery in the States, the ecommerce giant wants to help customers get their parcels in a more convenient and timely manner by partnering with smaller businesses that otherwise have free time in their day.

The scheme will see businesses like florists, coffee shops, clothing boutiques, gas stations, plumbers, and hair salons all take on the role of distributing parcels to Amazon’s customers.

Amazon Hub Delivery is expanding

The program has already been tested in a number of America’s rural areas, and the company is now trialing it in some of the most populous cities like New York, Los Angeles, Seattle, Boston, and Hoboken, NJ.

Those who sign up to the scheme are promised annual incremental income figures of up to $27,000 per year which would go a long way to securing funding for overheads in this tough economy.

In its announcement, Amazon describes LaKeisha Palmer of CK Craft Supply, a Missouri businesswoman whose company had struggled coming out of the pandemic. Amazon says that delivering around 40 parcels in about two hours has brought in enough income for Palmer to sustain business when footfall is low.

According to Amazon, partners typically receive 30 parcels seven days a week, with the exception of major holidays, and have the freedom to deliver when it suits them.

The expansion of Amazon Hub Delivery now means that the company is looking to recruit partners in Alabama, Alaska, Arkansas, California, Florida, Illinois, Indiana, Iowa, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, South Dakota, Washington, and Wisconsin, and prospective partners are being invited to sign up via

An Amazon spokesperson told TechRadar Pro that the $27,000-per-year figure was based on pilot data from an average of 30 parcels per day, seven days per week. The company also confirmed in an email to us that partners are to deliver packages - they will not operate as collection points or pick-up shops.

Already, the scheme has proven successful in India, Japan, and Spain, where it has already been launched. Furthermore, the online retailer has plans to roll out its Hub Delivery program to more countries by the end of the year.

Craig Hale

With several years’ experience freelancing in tech and automotive circles, Craig’s specific interests lie in technology that is designed to better our lives, including AI and ML, productivity aids, and smart fitness. He is also passionate about cars and the decarbonisation of personal transportation. As an avid bargain-hunter, you can be sure that any deal Craig finds is top value!