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For successful AI implementation, organizations need to prioritize outcomes over ownership
By Kris Kang published
Real progress will come from working differently, with intelligent tools

Powering productivity: why small businesses are pivotal to the UK's digital and economic future
By Ciarán Quilty published
With the right tools and policies, today’s SMEs can scale faster and compete more effectively.

Why voice still rules in the AI-powered contact center
By Lewis Gallagher published
How to improve the customer experience using AI to return to voice.

Your smartest employee might not be human
By Donnchadh ‘DC’ Casey published
Agents aren’t tools, they’re teammates. Just like humans, they need induction, training and appropriate limitations on what they can do, and how.

What Q Day means for your business and how to prepare
By Kirsty Paine published
The countdown to Q Day — when quantum computers will break some of today's cryptographic methods.

Adversarial AI is coming for your applications
By Dan Shugrue published
AI streamlines app development, but experts warn it’s also opening doors to new cyber threats.

A spy among us: rethinking cybersecurity in a hybrid world
By Nigel Dunn published
In today’s work-anywhere culture, one form of cyber threat is quietly becoming more common: audio surveillance.

Why sending the keys to the castle – with the castle – isn’t a smart idea
By Tilo Weigandt published
FHE secures data use without exposing keys or content.
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