Microsoft Teams has a slightly creepy new feature which will watch and listen to your meetings — but thankfully only if you let it

Microsoft Teams logo on smartphone
(Image credit: Getty Images)

  • Microsoft Teams reveals more on new Facilitator AI tol
  • Facilitator will monitor your Teams meetings and act as a manager and assistant
  • It can help fill in knowledge gaps, but raises concern over privacy

Microsoft Teams is set to roll out Facilitator, a new AI-powered tool which will look to help better manage your calls, and fill in any potential knowledge gaps which pop up during a meeting.

However, in order to do so, the tool will need to be activated to listen and watch all of your meetings, so it knows when to interfere and chip in.

This has already led some observers to worry about the tool's privacy and security limits, but Microsoft says the tool will be turned off by default, meaning users will actively have to switch it on.

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“We are introducing a new Microsoft Teams Facilitator capability that proactively detects and resolves knowledge gaps during meetings,” an update on the company's admin portal noted.

“Facilitator can identify when participants ask questions or express uncertainty and retrieve and share relevant answers using web search in the meeting chat.”

The company laid out a host of possible use cases where Facilitator may come in handy - such as monitoring an agenda in a meeting invite to help keep everyone on track, displaying the information in a sidebar.

Microsoft Teams Facilitator tool

(Image credit: Microsoft)

Facilitator can also start a timer to make sure everyone stays focused on the key points of an agenda, which can be lengthened, paused or reset depending on the need. Anyone joining the call late can ask the tool for a quick summary of what has already been discussed, and quickly search for relevant information.

It can also create a document based on a particular topic discussed during a call, helping kick-start a new project or brainstorm ideas, as helping you manage any action items assigned by capturing details in the Notes app.

For those on the move, Facilitator can also instantly capture, transcribe, and organize in-person meeting notes, complete with speaker distinction and actionable recaps, directly from your mobile device.

Once a call is done, Facilitator can also review any content it generated during the meeting, which can be accessed in a separate recap menu, and shared among participants.

Facilitator is in public preview for selected customers now - the company added that a Microsoft 365 Copilot license will be required to add Facilitator to a meeting or turn it on during a meeting. However, any meeting participant (excluding external participants) can see all real-time updates in Chat and Notes.

Via WindowsLatest


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Mike Moore
Deputy Editor, TechRadar Pro

Mike Moore is Deputy Editor at TechRadar Pro. He has worked as a B2B and B2C tech journalist for nearly a decade, including at one of the UK's leading national newspapers and fellow Future title ITProPortal, and when he's not keeping track of all the latest enterprise and workplace trends, can most likely be found watching, following or taking part in some kind of sport.

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