Craig Hale

AI won't replace humans, but companies are preparing to change how they employ workers and how they measure outcome.

The UK government is running several schemes to improve connectivity across the rail network, including satellite Wi-Fi.

OS vendors have been mandated to request use age brackets since late 2025, but Linux systems could be exempt if this amendment bill is enforced.

US energy supplies, largely made up of natural gas and coal, are under intense strain by data centers and other digital infrastructure.

OpenAI launches 'Guaranteed Capacity' for enterprises to lock in long-term, uninterrupted compute to reduce the impacts of downtime.

Shadow AI exposes company data and risks IP loss – but personal tools offer easier access than clunky enterprise accounts.

Next CEO criticizes government policies for making it costlier to employ entry-level workers, while retail stores employ more automation.

Downtime threatens businesses with lost revenue, reputational damage and huge staffing costs. Many even misclassify attacks before they can start fixing them.

Equal1's RacQ fits seamlessly into a standard Dell frame for easy future deployment.

Two-thirds (63%) of workers exaggerate their AI skills, driven by job loss fears and the pressure to appear competent, creating an ‘AI confidence gap’.

New research finds 62% of senior leaders use unapproved shadow AI (but only 31% of other workers), prioritizing productivity over compliance.

The company will only charge for support interactions successfully resolved by AI agents, a major shift for enterprise software.

Zendesk is shifting customer service to platform-agnostic AI agents, ensuring customers receive consistent, contextualized support across third-party apps like Gemini.

Zendesk adopts the MCP standard to unify AI agents, eliminate silos, and enhance cross-platform interoperability for businesses.

Most Americans are worried about the rapid pace of AI innovation – are regulators struggling to keep up now?

Companies are paying AI-skilled workers more than their peers, but they’re also offering upskilling support, so what’s to lose?

Embracing customer reviews boosts visibility considerably, showing how engaging with customers where they are is even more important.

AI isn’t helping either side – with scammers using it to refine attacks and consumers blindly trusting output.

Payment card information and other forms of ID are being sold on dark web marketplaces for much less than you think.

Mosaic reveals new perception chip that gives smart glasses real-time environmental awareness and more.

This UK startup wants to make your physical filming location a ‘fingerprint’ to verify authenticity, rather than relying on software.

America's three biggest mobile networks reveal plans to bring direct-to-device satellite connections to customers.

Codex still runs on your desktop, but OpenAI is turning your ChatGPT mobile app into a remote controller for access from anywhere.

Claude Code has proven a hit among Microsoft's engineers, but the company now wants them to switch to GitHub Copilot CLI.