Craig Hale

Amazon launches new web browsing AI agent which allegedly outperforms its OpenAI and Anthropic counterparts.

AI and IoT are being blamed for higher data center emissions and energy consumption.

Leaders and managers are more likely to use AI than workers because companies are only bothered about financial ROI.

Companies are looking to bring their supply chains closer to home amid ongoing geopolitical tensions and tariffs.

Enterprises are sharing more data with AI tools, so need to be better prepared.

Read all the updates and comments from Zendesk Relate 2025 as they happened

Microsoft is adding deep reasoning to Copilot Studio as well as even more autonomy with agentic AI.

President Trump calls out government agencies for not purchasing IT centrally, signs an executive order for just that.

Everything we heard from execs and customers at Adobe Summit 2025.

Firefly has gained three new APIs to help marketers translate and reframe videos while adhering to brand guidelines.

Wix Functions lets businesses create custom online shopping and checkout experiences with no-code solution.

Adobe Summit 2025 is all about agentic AI, and to kick things off the company is launching 10 pre-built AI agents.

Zoom wants its AI agents to boost productivity at work.

You can now secure a loan using your IPv4 address as collateral – you’ll even still be able to access and use it.

TikTok is just weeks away from shutting operations in the US, unless it reaches a deal - and Oracle could be in pole position.

Report urges companies to unify their defenses as the complexity of IT systems affects security and more.

Company leaders understand the importance of AI strategies, but confusing regulations are holding them back.

Okta reveals which countries are using biometric-enhanced passwordless authentication the most.

New research claims many IT leaders are scared to admit mistakes, leading to potentially “major IT incident[s].”

Intel names Lip-Bu Tan as new CEO three months after Pat Gelsinger left.

It’s widely recognized AI is pushing data centers to their limits, but the tech could also help solve the problems.