Microsoft Teams down: video call service back online
Microsoft Teams saw major outages, but should be back online now
UPDATE: As of 5.17pm ET, Microsoft says it is, "currently rolling out a mitigation worldwide. Customers should begin seeing recovery at this time, and we anticipate full remediation within 60 minutes."
Top videoconferencing tool Microsoft Teams has suffered a major outage affecting millions of users across the world.
The online collaboration platform started suffering issues around 3:30PM ET, with Microsoft quickly confirming there were issues with the service worldwide.
The incident was apparently part of a company-wide issue as Microsoft saw outages across a number of its services, with the likes of Xbox Live, Office 365 and Azure also down.
- Here's our list of the best headsets for conference calls right now
- We've built a list of the best business webcams available
- Check out our list of the best office software out there
Microsoft Teams outage
Outage tracker site Downdetector showed a huge spike in complaints and issues for Microsoft Teams users across the world.
In a tweet on its Microsoft 365 status account, the company confirmed that it was, "investigating an issue for access to multiple M365 services."
Microsoft then said that the outage was due to an issue concerning, "a recent change to an authentication system". It planned a rollout swiftly, however this process took longer than expected.
Are you a pro? Subscribe to our newsletter
Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed!
Over 100 million users have registered Microsoft Teams accounts, with the service enjoying a huge burst in popularity due to the coronavirus-related lockdown.
This would be the first major outage suffered by Microsoft Teams, and comes as many users in the US were finishing up their afternoon work shift, and Australians are logging on for the new work day.
- Here's our list of the best project management tools out there
Mike Moore is Deputy Editor at TechRadar Pro. He has worked as a B2B and B2C tech journalist for nearly a decade, including at one of the UK's leading national newspapers and fellow Future title ITProPortal, and when he's not keeping track of all the latest enterprise and workplace trends, can most likely be found watching, following or taking part in some kind of sport.