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Shopify POS review

Shopify POS systems deliver multiple options for processing payments

Shopify POS
(Image: © Shopify)

Our Verdict

The Shopify POS app and the supporting hardware and software that it can be teamed up with makes this one of the best all-in-one e-commerce solutions out there. It’s keenly priced, comes loaded with features and has great support too.

For

  • Simple to implement
  • Very versatile
  • Great user experience
  • Plenty of support

Against

  • You’ll need to buy additional hardware

Shopify is a hugely versatile option if you’re looking for a point-of-sale system that can handle all sort of sales transactions. You might have a physical store, or an online shop or indeed a combination of the two and perhaps more options to sell besides those. 

Enter then Shopify POS, which is an easy-to-use app that can be configured to work on your smartphone or a tablet device. Shopify prides itself on low rates and lots of support, while also allowing you to streamline your business activities by bringing everything into one central location. 

You can use Shopify POS outside of the USA and Canada, although you’ll need to buy supporting hardware through an external supplier and use an external credit card terminal in order to accept credit cards.


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Shopify POS

Shopify's wide range of plans (Image Credit: Shopify) (Image credit: Shopify)

Pricing

When it comes to pricing then Shopify sounds competitive, with the added benefit of a free 90-day trial being available that doesn't need a credit card in order to be used. There’s no setup fee for any of the plans that Shopify offers either. 

Therefore, if you like what you experience during the trial then the monthly price for the Basic Shopify package is $29. A standard edition of Shopify is $79 per month while top-of-the-tree Advanced Shopify clocks in at a sizeable $299 per month. Shopify payments, meanwhile, are currently as follows: online credit card rates Basic Shopify 2.9% + 30¢ / 2.2% + 20p, Shopify 2.6% + 30¢ / 1.9% + 20p, Advanced Shopify 2.4% + 30¢ / 1.6% + 20p. 

In-person credit card rates are Basic Shopify 2.7% + 0¢ / 1.7% + 0p, Shopify 2.5% + 0¢ / 1.6% + 0p, Advanced Shopify 2.4% + 0¢ / 1.5% + 0p. Meanwhile, additional fees using all payment providers other than Shopify Payments are Basic Shopify 2.0%, Shopify 1.0%, Advanced Shopify 0.5%. Bear in mind that there is a 10% discount if you sign up for an annual plan and 20% on the biennial option.

Shopify POS

Shopify delivers a fantastic user experience on its POS app (Image credit: Shopify POS)

Features

Depending on which of the three Shopify packages you go for determines what you end up getting features-wise. However, even in its leanest incarnation the Basic Shopify option is a great starting point, particularly if you have a smallish business. In fact, the main difference with the more basic edition is that you don't get gift cards, professional reports, an advanced report builder and third-party calculated shipping rates like you do in the priciest Advanced package. 

Nevertheless, the feature set on all three options includes an online store, unlimited products, staff accounts, 24/7 support, sales channels, manual order creation, discount codes, a free SSL certificate and abandoned cart recovery feature. 

The middle-ground Shopify package adds in gift cards and professional reports, while the high-end package means you get the lot. If you need supporting hardware, incidentally, then Shopify has an extensive series of help pages that offer assistance.

Shopify POS

You can also purchase additional POS hardware if needed (Image credit: Shopify POS)

Performance

Shopify POS is an application that works on iOS and Android devices, which means that it’s a convenient way for handling transactions in both a physical store as well as a more occasional arrangement, such as a pop-up outlet for example. 

Therefore, performance is brisk and fuss free thanks to the ability it has for processing orders, taking payments, swiping credit cards and producing receipts too, all from an iPad or similar mobile device. You’ll need to dip into a web browser on a laptop from time to time to use the Shopify admin area to best effect. But, all in all the performance using Shopify is impressive as long as connectivity is retained. 

As an added bonus, automatic sychronization means that you are always working on an up to date edition of your business site, no matter what device you’re using.

Shopify POS

Shopify POS is a pretty complete solution for all types of businesses (Image credit: Shopify)

Ease of use

One of the best things about about Shopify is its ease of use. There’s really not that much to getting yourself set up with the system. You’ll need to sign up for an account, taking advantage of the free trial if you prefer, and also install the Shopify app. With the component parts in place you’ll be able to administer your online shop using the Shopify dashboard. 

Shopify also includes secure and unlimited e-commerce hosting on all of its plans, with the exception of its Shopify Lite package, which means you should find it pretty easy to manage all aspects of your business under one roof.

Shopify POS

The Shopify user-experience is simple but very effective (Image credit: Shopify)

Support

As with everything else Shopify, the support aspect of this service is also up there with the best of them. For a start, support resources are plentiful and easy to find, with an online help center being a great starting point. 

There are also community forums and, if you’re logged in, you can contact the help center directly, 24/7. You’ll also find a bountiful supply of online documentation, which helps clear up or clarify many more obvious issues you might encounter along the way. Overall, the Shopify POS support vibe is a good one.

In-store

A business owner using Shopify POS to complete a transaction (Image Credit: Shopify)

Final verdict

Being able to use Shopify for 90 days without entering any payment details makes a great way to check out this POS solution. We also like the month-to-month contract arrangement if you don't want to commit to an annual or biennial plan. 

However, it’s the overall package of features and functions that really serve to make Shopify a fantastic option if you’re looking to boost your business while at the same time streamlining its efficiency. Shopify POS has all bases covered and it’s all backed up by additional apps and a rock-solid support structure too. 

There’s also a package to suit any kind of business requirement, which makes it a universally appealing solution no matter what you happen to be selling.