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Why you must keep track of your online profile

In Depth: Checking your Google footprint isn't just idle egotism

August 14th 2010 | Tell us what you think [ 3 comments ]

trackur

Trackur makes it easy to search for key terms such as your name or the name of your company

You might not realise it yet, but you're a brand. All this time you've been walking and talking and posting on the internet, thinking you were a person, when you've been a brand all along. Who'd have thought it?

All of your activities have been contributing to the brand, building a profile for it and even advertising it.

Why is it important to think of yourself as a brand? Because as information about individuals becomes increasingly available online, you want to make sure that information is not only accurate but also positive and succinct.

For example, this weekend I arrived early to meet a friend at his friend's house. I didn't know this friend of a friend, so on my way there I Googled him. I found that I was already following him on Twitter and discovered his blog, the company he worked for, his Facebook page, his Flickr account and so on. In 10 minutes, I thought I had a pretty good profile of his interests (cats, anime, politics) and personality (funny, busybody).

However, if I'd been really committed, I could have found all sorts of information. Deep Googling of my own name threw up fan-fiction from a magazine forum I used to work on, as well as some gadget fanboys threatening violence against my person for underscoring one of their preferred devices five years ago.

It wouldn't be good for a future employer to see that as one of my main hits, but thanks to good profile management and search engine optimisation, it's buried deep in Google's archive.

What differentiates your brand from you, the person? Well, everything you do as a person can contribute to the brand, but it shouldn't necessarily. Many other people can contribute to the brand, too – sometimes unconsciously, sometimes negatively.

All the data and media that we're generating and adding to the internet and social networks is part of this database, and additions are increasingly automated (location tracking on Latitude or Gowalla, media tracking on LibraryThing, LoveFilm or Raptr) so there's a need for effective filters to reveal where important events have occurred and manage their impact.

Media and social monitoring is about tracking any brand across all media. Simply put, it's about making sure you hear everything important that people are saying about your brand, and filtering out the noise, the incorrect results and the homonyms so you can reach out to the positive and negative people out there – to reward the friendly and correct the unfriendly.

Radian 2

It can vary from simple, free tools such as Google Alerts to complicated expensive tools such as Radian6.

Egosurfing – the act of searching for your own name – is therefore little different to standard media monitoring. The only real difference is your lack of resources – most of us aren't going to spend our entire salary on a Nielsen BuzzMetrics subscription. Nor are we going to have the time or the staff to set up and maintain a complicated monitoring tool. We just need something quick and dirty to sort the wheat from the chaff.

Taking this into consideration, we've picked four products that enable you to track your online profile. We've had Radian6 recommended to us by no less than Microsoft's Internet Marketing department, so we've included it here even though it's high-end stuff.

Google Alerts is a no-brainer because it's free and simple. Finally, Social Mention and Trackur offer easy social media monitoring. There are several tools we would have liked to examine, but which were too niche for our deliberately wide-ranging test.

Technorati is an older tool that only rates blogs and uses a fairly arbitrary metric. Blog Pulse is similarly blog-focused, but more up-to-date. Board Reader, as you might guess, tracks message boards and forums. Scoutlabs and SM2 are similar to Radian6, but Scoutlabs is cheaper and lighter on features, whereas SM2 is more useful for PR and marketing. AlertRank sorts your Google Alerts for you and is also free, so we've included it under Google Alerts.

Google alerts 2

Almost all of these, and the products on test, output RSS feeds. Put these into a feed reader and you've got a bespoke social media tracker – if you're willing to take the time to configure it.

Finding your brand online is only the first step. Next you need to ensure that the results that come top are positive, that your own content comes first and that you have procedures in place to deal with crises or negative feedback. Profile management is just starting to grow in importance. It can't be long before a standardised metric is accepted by social media experts and, more importantly, HR departments, meaning that personal profile monitoring will be key to job applications.

Now is a good time to start shaping your profile so you can become the brand you want to be.

 

Your comments (3) Click to add a new comment

griddleoctopus


August 24th 2010

3. @cubanaleaf Pleasure - it's a great tool, though not quite right for ego-surfing or personal reputation management. There really aren't any tools out there that fill this niche adequately.

@pete_l I'm the only me, luckily. But, yes, getting your positive results as near to the top as possible is very important, which is the point of this article. Like in academia, if you share a popular name, you need to distinguish it - by a website link, a middle name, or a unique nickname.

Including a photo is a good idea, as it may push you to the top of the photo search results. This article isn't about security though - that's an entirely different kettle of fish.

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cubanalaf


August 16th 2010

2. You truly never know who is Googling or watching your social network profiles. What is being put out there could be consumed by anyone under the sun, including future employers 10 years down the road, family and friends.

Being aware of how your tone, position and personality is conveyed is key when it comes to building your brand. Monitoring what is mentioned is that first step - and choosing a tool comes down to what meshes with your objectives, and if corporate, what meshes with theirs.

Any tool will have a learning curve, and utilizing resources provided and training courses is key. Thanks for mentioning us as a tool to use.

Lauren Fernandez

Community Manager, Radian6

@cubanalaf

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pete_l


August 14th 2010

1. You are not alone

The chances are there are hundreds of people out there among the 2 billion internet users who have the same name that you do. Since the 'net isn't localised (you or I could post a comment to a blog in Mexico or Mulawi with equal ease) there's no way to distinguish a lot of posts by seemingly the same person, even if they do use their real name. So while you may be able to trawl through a search engine's output and say "oh yes, that's one of mine" a stranger, or future employer, or a date, would not have the certainty that it was you who wrote those things.

Personally I'd reckon the single biggest step you can make to securing your own identity is to get your mugshot off your FB page. After all, you know what you look like, as does anyone else who properly knows you (leaving out FB's strange idea of what a "friend" is) so apart from personal vanity, there's little to be gained from having your face staring back at you from your home page.

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