Watch out, gamers: Razer may have accidentally leaked your personal data

Razer
(Image credit: Razer)
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Gaming hardware manufacturer Razer (opens in new tab) has confirmed it suffered a data leak that could have exposed information relating to circa 100,000 customers.

The incident was first discovered by security researcher Bob Diachenko, who came across an improperly configured database (opens in new tab) containing data belonging to users of Razer’s online store.

The cloud database contained personally identifiable information (PII) - such as names, email addresses, phone numbers, addresses and more - but did not expose payments data that could be used to facilitate financial fraud.

Razer data leak

According to Diachenko, the Elasticsearch cluster was publicly available from August 18 onwards, indexed by public search engines.

The researcher first alerted Razer to the configuration error in mid-August, but the issue remained unresolved for a number of weeks, despite correspondence with various members of the firm’s support team.

“The server misconfiguration has been fixed on September 9, prior to the lapse being made public,” said Razer in a statement delivered to Diachenko. 

“We would like to thank you, sincerely apologize for the lapse and have taken all necessary steps to fix the issue as well as conduct a thorough review of our IT security systems. We remain committed to ensure [sic] the digital safety and security of all our customers.”

To shield against credential stuffing attacks, gamers who suspect their data may have been compromised are advised to change their Razer credentials, as well as passwords for any other online accounts that use the same combination.

The information held on the unsecured database could also be used to launch targeted spear-phishing (opens in new tab) attacks, so Razer customers should also be wary of clicking links and opening attachments held in emails relating to the firm, which could be fraudulent.

Via Bleeping Computer (opens in new tab)

Joel Khalili
News and Features Editor

Joel Khalili is the News and Features Editor at TechRadar Pro, covering cybersecurity, data privacy, cloud, AI, blockchain, internet infrastructure, 5G, data storage and computing. He's responsible for curating our news content, as well as commissioning and producing features on the technologies that are transforming the way the world does business.