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Group of businesspeople negotiating gathered in modern conference room, blurred silhouettes view, meeting behind closed glass doors. Business communication, workflow, decision-making, strategy sharing

What is KPO and why it could be even bigger than BPO in the age of AI

By Hans Zachar published

Discover why Knowledge Process Outsourcing is redefining global BPO with scalable, expert-driven services at speed.

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I am an AI expert and here's why quantum artificial intelligence is the next big thing in tech

By Dr Iain Brown published

The quantum technology market is rapidly expanding. Today, it's valued at around $35 billion, but forecasts estimate it could reach $1 trillion by 2030.

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A stylized depiction of a padlocked WiFi symbol sitting in the centre of an interlocking vault.

I am a cybersecurity expert and I predict UK retailers face a brutal summer of coordinated attacks—here's why

By Graham Rance published

Major retailers attacked; cybersecurity expert warns of escalating sector-wide threats.

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A profile of a human brain against a digital background.

How Agentic AI transforms enterprise automation

By Kevin Cochrane published

Agentic AI transforms enterprise automation—safe, adaptive systems built for compliance, speed, and real-world complexity.

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I’m an AI engineer but I don’t trust artificial intelligence yet: here's what we should do to change it

By Elliot Burke Perrin published

Why the majority of AI solutions are so untrustworthy and what can be done differently.

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Cybersecurity ensures data protection on internet. Data encryption, firewall, encrypted network, VPN, secure access and authentication defend against malware, hacking, cyber crime and digital threat

I’m a published cybersecurity expert: Here are five absurd cybersecurity myths that could end your business

By René-Sylvain Bédard published

Like me, you are probably old enough to remember life BC – before computers – or at least before the internet. How simple, almost idyllic, it seems now.

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man using voip headset talking to customer

The future of enterprise comms is simple: use locally and act globally. Here's what's next

By Steve Flavell published

Why global UC but local telco? Discover how cloud telephony is unifying enterprise communications worldwide.

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AI model distillation

Your next coworker could be an AI agent: will you be ready to welcome it as a team member?

By Edwina Fitzmaurice published

Get ready to work alongside AI agents that boost productivity, insight, and team collaboration.

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A person holding out their hand with a digital AI symbol.

I’m an AI expert and if you're still missing calls, you’re already falling behind

By Lyle Pratt published

For SMBs, every unanswered call represents lost revenue, wasted marketing spend, and a missed chance to deliver great service.

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I have witnessed firsthand the damage caused by fake employees: here's what your business must do to avoid it

By James Smith published

Deepfake scams are on the rise — here's how to spot and stop fake colleagues.

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