I tried ManageEngine OpManager, and found it offers comprehensive network monitoring for enterprises

ManageEngine OpManager is an enterprise-ready network monitoring solution trusted by over 1 million IT administrators worldwide. It provides comprehensive visibility into network health and performance across switches, routers, servers, and other critical infrastructure components. For organizations evaluating network monitoring options, OpManager deserves consideration alongside the solutions featured in our best network monitoring tools roundup.

TechRadar reviewers spend several weeks researching each major IT platform in the market, analyzing everything from feature depth to pricing structures. During our evaluation process, we found that while LogicMonitor remains our top pick for network monitoring in 2025 thanks to its AI-powered suite for day-to-day IT network automation, OpManager offers a compelling alternative for budget-conscious enterprises.

OpManager's strength lies in its end-to-end approach to network infrastructure monitoring, supporting both traditional and hybrid environments including VMware, Hyper-V, and cloud-based networks. Its proactive alert system and real-time dashboards provide IT teams with the visibility needed to prevent outages and resolve issues quickly, making it a practical choice for organizations prioritizing network uptime and performance.

ManageEngine OpManager: Features

OpManager delivers a feature-rich monitoring platform that covers nearly 3,000 metrics across network devices, servers, and applications. It is particularly well-suited for mid-to-large enterprises managing complex hybrid infrastructures, offering solid core monitoring functions like device discovery, performance tracking, and alert management.

While OpManager includes essential capabilities like network topology mapping, bandwidth monitoring, and automated workflows, it notably lacks some advanced features found in competitors such as sophisticated machine learning integration and multi-threshold alerting. But given the competitive pricing at $245 for 10 devices, the feature set provides excellent value for organizations seeking comprehensive monitoring without premium-tier costs.

Real-time network monitoring

OpManager excels at continuous performance monitoring across routers, switches, firewalls, and servers, tracking availability and health metrics in real-time. The platform supports multiple monitoring protocols including SNMP, WMI, and CLI, ensuring compatibility with diverse network hardware. Users consistently praise the real-time dashboards for providing clear visibility into network performance without latency issues.

Automated device discovery

It automatically discovers network devices and builds topology maps, significantly reducing manual configuration time. OpManager can detect newly added devices in subnets and immediately begin monitoring them, though some users report challenges with older legacy devices requiring manual SNMP OID mapping. The discovery process supports hybrid environments including cloud and virtualized infrastructures.

Alerting and notifications

OpManager's multi-channel alerting system sends notifications via email, SMS, and SNMP traps when thresholds are breached. The platform allows customization of alert thresholds and escalation procedures, though users note limitations in setting multiple threshold levels for the same parameter. Real-time alerting capabilities help IT teams identify and address issues before they impact end users.

Performance analytics and reporting

ManageEngine generates comprehensive reports on network performance, bandwidth utilization, and device health trends. Built-in dashboards provide visual representations of network data, while customizable reports support compliance and capacity planning requirements. Most users appreciate the intuitive graphical interface and NOC dashboard building capabilities.

ManageEngine OpManager: Ease of use

OpManager has a user-friendly interface that simplifies network monitoring for IT administrators of varying experience levels. The web-based console features intuitive navigation and customizable dashboards that allow users to quickly access critical network information. New users can typically navigate the basic monitoring functions within hours, though the extensive feature set may require several days to master fully. Plus a graphical approach to network topology mapping and performance visualization reduces the learning curve compared to command-line alternatives.

However, initial setup can be time-consuming, particularly when integrating legacy devices or complex hybrid environments. Some users report that adding older network equipment requires manual configuration and SNMP OID mapping, which demands deeper technical knowledge. The default report templates may also need customization to meet specific organizational requirements, occasionally requiring scripting or external tools for advanced reporting needs.

ManageEngine OpManager: Pricing

OpManager's pricing structure offers competitive value compared to enterprise-grade alternatives, with transparent per-device licensing that includes unlimited interfaces, nodes, and sensors. This allows organizations to start small and scale up as monitoring needs grow, though the jump from Professional to Enterprise edition represents a significant price increase for advanced features.

While more affordable than premium solutions like LogicMonitor or Datadog, OpManager's pricing can become substantial for large-scale deployments, with the Enterprise edition reaching $11,545 for 250 devices. The inclusion of all monitoring capabilities within the base license helps avoid unexpected costs, making it easier to budget for network monitoring initiatives.

ManageEngine OpManager: Customer support

ManageEngine provides comprehensive support options through both Classic and Premium tiers, with Classic support included free with subscription licenses. Classic support offers email and chat assistance during regional business hours, with acknowledgment within 8 hours and access to product upgrades and online resources. The support team is knowledgeable and responsive for most technical issues, though response times can vary depending on case complexity and geographic region.

Premium support significantly enhances the experience with 24/7 multi-channel assistance including telephone support, single point of contact, and faster response times with acknowledgment within 3 hours. This tier includes additional services like health checks, custom product support, and online training sessions. However, Premium support requires additional investment beyond the base license cost, and some advanced customizations may still require professional services or partner assistance.

Phone support is available across multiple regions including the US (+1 877 834 4428), UK (0800 028 6590), and Australia (1800 631 268).

ManageEngine OpManager: Alternatives

OpManager occupies a solid middle-ground position in the network monitoring market, competing directly with solutions like Paessler PRTG, Auvik, and SolarWinds NPM. The platform is best suited for mid-to-large enterprises seeking comprehensive monitoring capabilities without the complexity or cost of premium alternatives like Datadog or LogicMonitor.

Key competitors include Auvik, which offers superior ease of use and cloud-native architecture, and Paessler PRTG, which provides more flexible sensor-based pricing and stronger customization options. Premium alternatives like LogicMonitor and Datadog offer more advanced AI/ML capabilities and extensive integrations but command significantly higher prices.

ManageEngine OpManager: Final verdict

ManageEngine OpManager delivers reliable network monitoring fundamentals at a competitive price point, making it an attractive option for enterprises seeking comprehensive infrastructure visibility without premium costs. It excels in device coverage, real-time alerting, and hybrid network support, providing teams the essential tools needed to maintain network health and performance.

While it may lack some advanced features found in higher-end competitors, OpManager's combination of functionality and affordability creates strong value for budget-conscious organizations. And its proven track record with over 1 million administrators worldwide demonstrates its viability as a long-term monitoring solution.

FAQs

What devices can OpManager monitor?

OpManager supports monitoring of switches, routers, firewalls, servers, wireless devices, load balancers, and virtualization platforms including VMware, Hyper-V, and Citrix XenServer. The platform can monitor nearly 3,000 different metrics across these device types using protocols like SNMP, WMI, and CLI. It also supports cloud and hybrid network infrastructures, making it suitable for modern enterprise environments.

How does OpManager pricing compare to competitors?

OpManager offers competitive pricing starting at $245 for 10 devices annually, significantly less expensive than premium alternatives like LogicMonitor or Datadog. The per-device licensing model includes unlimited interfaces and sensors, providing predictable costs. However, large-scale deployments can become expensive, with Enterprise edition pricing reaching $11,545 for 250 devices.

What support options are available with OpManager?

ManageEngine provides Classic support free with subscription licenses, including email and chat during business hours with 8-hour acknowledgment times. Premium support offers 24/7 assistance, phone support, faster response times (3-hour acknowledgment), and additional services like health checks and custom support. Phone support is available globally across multiple time zones and languages.

Can OpManager integrate with other IT management tools?

OpManager supports integration with other ManageEngine products and third-party systems through APIs and standard protocols. The platform can send alerts to external systems via SNMP traps, email, and webhooks. However, the integration ecosystem is more limited compared to cloud-native competitors, and complex integrations may require custom development or professional services.

Is there a free trial available for OpManager?

Yes, ManageEngine offers a 30-day free trial of OpManager that includes full functionality for evaluation purposes. The trial allows organizations to test the platform with their actual network infrastructure before purchasing. Trial users receive evaluation support with 2-business-day acknowledgment times, though some advanced support features are reserved for paid customers.

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