Adobe: CIOs increasing investment in digital workflows

Microsoft hybrid working future
(Image credit: Microsoft)

Digital workflows are seeing a marked increase in usage as businesses continue with hybrid working arrangements post pandemic.

According to a report from Adobe, in partnership with Microsoft and Forbes Insight, two thirds of Chief Information Officers (CIO) planned to digitize their workplace and introduce office software beyond their current setup. 

Over 600 senior executives were surveyed in the report, which also found that almost half thought their transitions to digitization were unsatisfactory, hence the desire of these execs to invest further in technology such as online collaboration tools.

Digitizing the workplace

The forward march of digitization in the workplace means an increase in productivity, according to CIOs.

One respondent reasoned that the boost is due to the freeing up of employees' time by letting digital processes handle admin tasks, leaving them to be more productive and creative in their main line of work.

Another benefit arising from digitizing workflows is boosting staff morale, by increasing their engagement with their work as it becomes less of a hassle for them to get organized. 

In fact, it was predicted by CIOs to be one of the most likely outcomes of the digitization process, at 63%. The corollary is also a better customer experience, as employees again are freed up to do vital work that impacts their customers. 

The survey found that the greatest business outcome resulting from digitization was improved data analytics and insights, at nearly 40%. 

A close second was improved revenue opportunities, with Adobe arguing that while initially ROI may not seem obvious from digitizing workflows, “better digital processes can set your business up for success and growth in the future.”

Lewis Maddison
Staff Writer

Lewis Maddison is a Staff Writer at TechRadar Pro. His area of expertise is online security and protection, which includes tools and software such as password managers. 

His coverage also focuses on the usage habits of technology in both personal and professional settings - particularly its relation to social and cultural issues - and revels in uncovering stories that might not otherwise see the light of day.

He has a BA in Philosophy from the University of London, with a year spent studying abroad in the sunny climes of Malta.