Do you actually need a website in 2024

Woman creating her own website on computer
(Image credit: Shutterstock/Kaspars Grinvalds)

In this digital age, having an online presence is becoming increasingly important. With so many businesses and organizations now using the internet to reach their target audiences, it’s natural to wonder whether having a website is still necessary in 2023. 

The answer is yes. While there are other options for creating an online presence, such as social media accounts and blog posting platforms, they don’t offer the same level of control and customization that a website can provide. Let's take a look at why having a website is still essential in 2023. 

What is a website used for?

The most obvious use of websites is as a tool for advertising and branding. A user-friendly website with information about your business serves as an online advertisement that can reach potential customers from all over the world. It also gives you the opportunity to showcase your unique brand and values in ways that physical advertisements may not be able to do. By creating content on your site, such as blog posts or videos, you can engage with potential customers and build relationships with them over time. 

Websites can also be used as platforms for commerce and sales. If you are selling products or services, using one of the best ecommerce platforms makes it easy for customers to purchase from you 24/7 without ever having to leave their homes. This allows businesses to grow at unprecedented rates and reach more people than ever before. Additionally, websites make it easier for customers to find the exact product they need by providing detailed product descriptions, reviews, ratings, etc., which increases customer satisfaction while reducing returns rates. 

Websites can also act as information hubs and knowledge bases where people can go to find answers to their questions quickly and easily. Having detailed tutorials, guides, FAQs, etc., on your website helps reduce customer service costs while improving customer satisfaction by giving users access to the information they need immediately without having to wait for assistance from customer service representatives. This also makes it easier for businesses to provide customers with accurate information about their products or services without having to rely on word of mouth or other unreliable sources of information.   

Is a website necessary for a business? 

Having a website is incredibly important if you want your business to stay competitive in today’s digital world. It provides increased visibility, improved brand awareness, and better customer service—all of which are essential components of success in today’s modern economy.

Social app icons on a phone screen

(Image credit: dole777 / Unsplash)

Can you use social media instead of a website?

One advantage of relying on social media instead of having your own website is that it's much easier to setup and maintain. You don’t need any coding or technical skills to create an attractive page on many popular platforms such as Twitter, Instagram, and Facebook. Plus, these websites are constantly evolving their features which makes keeping your page up-to-date easy breezy. 

The other major pro for using social media instead of your own website is the cost savings associated with it. Free platforms like Facebook are great for businesses who don’t have much money to invest in building out their online presence. Additionally, most social media sites have built-in analytics which allow you to track user engagement in real-time without needing additional software or services.  

Although there are some advantages to using social media instead of investing in a website builder to create your own site, there are also some drawbacks that should be considered before making this decision. One major issue that many people overlook is the fact that you don’t actually own your content when you post it on someone else’s platform. This means if the platform goes down or decides to stop offering its services, then all your content—and hard earned followers—will be lost forever! 

Another con is visibility issues - even though millions of people use various social media platforms every day, search engines won't index your profile or posts unless they're embedded into another platform (e.g., blog articles). So while they may be seen by direct followers, they won't show up in Google searches which limits how much reach they can have within organic search results.  

What are the benefits of having a website?

Increase Visibility and Reach: Having a website gives businesses the opportunity to reach potential customers all over the world. With the right keywords and search engine optimization (SEO), websites can be ranked higher in search engine results pages (SERPs). This increases visibility and reach, bringing more visitors to your site who might become customers. 

With a professional-looking website, businesses can establish credibility and trust with their customers. An informative website with quality content shows that you are knowledgeable about your industry, giving customers confidence that they are dealing with an expert. 

A website is like having a showroom open 24 hours a day, seven days a week—without any extra staff or overhead costs. Potential customers can access information about your company at any time without having to physically visit your premises. They can also view product images and specifications before making decisions about purchases. 

With ecommerce capabilities on websites, businesses have the opportunity to increase sales by offering online shopping options to their customers. Customers no longer need to physically visit stores or wait in long lines; they can simply make purchases from the comfort of their own homes.

Web solutions allow businesses to automate processes such as collecting customer data, delivering marketing materials, processing payments, etc., saving valuable time that would otherwise be spent on manual tasks such as taking orders over the phone or handling paperwork for customer orders in person. 

What are the benefits of using a website alternative?

Cost Savings 

One of the main advantages of choosing an alternative to your website is cost savings. Building and managing a website can be expensive. You have to pay for web hosting, a domain registrar, design, coding, and maintenance. With an alternative option, you won't have to worry about those costs as much. Additionally, many alternatives are free or offer low-cost plans that make it even more affordable for businesses on tight budgets. 


Another benefit of using an alternative to your website is convenience. Setting up a website involves a lot of work—from creating content and designing pages to optimizing for SEO and setting up analytics. Alternatives provide you with easy-to-use tools that allow you to quickly get started without having to worry about any technical know-how or long setup processes. This makes it easier and faster for businesses who want to get up and running in no time. 


Finally, many alternatives offer more flexibility than traditional websites do when it comes to customizing your page layout or adding features like surveys or polls. This means that you can create a unique page experience tailored specifically to your needs without having to hire developers or designers every time you want something changed or updated on your site. Additionally, most alternatives come with built-in analytics so you can track how well your page is performing over time.  

Ruby has been a freelance technology writer for over four years and has a passion for information technology and the Internet in its entirety. She has a wide range of specialities including web hosting, streaming (Firestick, Kodi, and APKs), VPN, information technology, and affiliate marketing. Ruby is a graduate of Bachelor of Science in Commerce from the University of the Philippines, and regularly codes in her free time.