Chris Jones

Managing Director, PSE Consulting.

Articles by: Chris Jones

online payment from a laptop

AI shopping is changing discovery - but not consumer trust

By Chris Jones Published

Consumers embrace AI recommendations, yet still rely on brands, reviews and trust.

Online Shopping

I'm a payments expert – this is what happens when you use an agent to buy on your behalf

By Chris Jones Published

AI agents are shopping for you — but who’s liable when things go wrong?

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