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Zoom is about to make a big splash in the email market

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After a breakout year due to more people working from home (opens in new tab) during the pandemic, Zoom (opens in new tab) is planning to expand beyond video conferencing with a new web email and calendar service.

According to a new report (opens in new tab) from The Information, the company could roll out a web email service as early as next year as well as its own calendar app at a later date.

The news outlet spoke with two people with direct knowledge of the matter who claim Zoom has already begun working on a web email service which could launch in beta in 2021. The report also revealed that the company has been looking into creating is own calendar app.

Zoom has seen tremendous growth this year and currently 350m people use its video conferencing software (opens in new tab) each day. This is a massive increase compared to the same period last year when the service had just 10m daily meeting participants. Expanding into email and launching a calendar will allow Zoom to build on this momentum and ensure the company remains a household name even after the pandemic.

Enterprise push

Zoom's upcoming email service (opens in new tab) and calendar app (opens in new tab) will enable the company to better compete against tech giants Microsoft and Google which offer both services as well as their own video conferencing software. 

One of the main reasons many users end up choosing Meet (opens in new tab) or Teams (opens in new tab) for video calls instead of Zoom is due to the fact that their organizations already use Microsoft and Google's software. Therefore by creating its own email and calendar services, the company can keep more users in its ecosystem and prevent them from turning to rival services.

By launching its own email service and calendar app, Zoom can remain relevant even after employees return to the office and no longer need to depend on its video conferencing software to connect with coworkers while working remotely.

Via The Verge (opens in new tab)

Anthony Spadafora
Anthony Spadafora

After working with the TechRadar Pro team for the last several years, Anthony is now the security and networking editor at Tom’s Guide where he covers everything from data breaches and ransomware gangs to the best way to cover your whole home or business with Wi-Fi. When not writing, you can find him tinkering with PCs and game consoles, managing cables and upgrading his smart home.