Amazon's website goes down for thousands of users around the world

Person carrying Amazon boxes
(Image credit: Pixavril / Shutterstock)

On Monday, online retail giant Amazon experienced several outages starting from about 1PM EST.

Amazon has more or less resolved the outages now but they lasted for roughly two hours. During that time, people reported over 11,000 incidents they had with the site, according to outage-tracking website Downdetector and reported on by Reuters.

Back in December 2021, there was a massive outage that disrupted Amazon’s cloud services and affected several sites. Some of them included Amazon itself, Netflix, Disney+, Robinhood, and other apps. Other services that used AWS like Amazon's Ring security cameras, mobile banking app Chime, and robot vacuum cleaner maker iRobot also experienced outages.

"The AWS Health Dashboard reported AWS operating normally on June 13th with no issues related to the performance of Amazon services," an Amazon spokesperson told TechRadar via email.

Analysis: This outage indicates a larger issue

It seems that these site outages are having a larger effect on consumers and site users in general in recent years.

Years ago, when a website or service went down, only that website or service was affected. But with more of the internet being owned by, or tied to, a single entity like Amazon Web Services (AWS), one service outage can take out multiple seemingly unrelated sites and apps.

An AWS outage back in December of last year proved how crippling a disruption to Amazon’s cloud service could be on the rest of the internet, even for a single day.

It's certainly a major issue, and one that will have a more severe impact as cloud service giants like Amazon consolidates more of the market into fewer points of failure.

Allisa James
Computing Staff Writer

Named by the CTA as a CES 2023 Media Trailblazer, Allisa is a Computing Staff Writer who covers breaking news and rumors in the computing industry, as well as reviews, hands-on previews, featured articles, and the latest deals and trends. In her spare time you can find her chatting it up on her two podcasts, Megaten Marathon and Combo Chain, as well as playing any JRPGs she can get her hands on.