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TaxSlayer review

Do battle with your e-filing using TaxSlayer

TaxSlayer
(Image: © TaxSlayer)

Our Verdict

TaxSlayer has a well-proven track record and continues to mature with age. It’s got all the features and functionality you’d expect, with more for the pricier options, but there are a few weak areas too.

For

  • Well-rounded range of product options
  • Simplistic but effective layout
  • Dependable functionality
  • Premium offers good support

Against

  • A few idiosyncrasies
  • Less impressive app version
  • Help sections could be better
  • Trickier for tax novices

TaxSlayer has been designed with taking on everything your tax situation has to throw at you and it has been nicely adapted to suit changes in the law. With a portfolio of options tailored to suit a variety of filers, from the single and students through to those with tangled tax situations and the self-employed it’s got a lot to offer. There's also an edition aimed at accountancy professionals called TaxSlayer Pro.

TaxSlayer has also honed its options, therefore simplifying the completion of tax filing duties. What’s more, the software service is all online and, via the completion of step-by-step wizards, you can quickly and efficiently e-file your affairs within the context of a well-proven suite of products. Lookout for other options in this crowded marketplace though, including TaxAct, Jackson Hewitt Online, Credit Karma Tax and FreeTaxUSA.

TaxSlayer

TaxSlayer offers a wide range of plans to fit all of your specific tax needs  (Image credit: TaxSlayer)

Pricing

TaxSlayer delivers a solid selection of product options, with one to suit pretty much any kind of individual. If you’re starting out, have relatively simple tax affairs and are single, married and filing a joint return or a student then the similarly basic Simply Free option is a good one. It allows you to file for no outlay with $0 state included to pay. 

TaxSlayer’s stated ‘most popular’ package is the next one; Classic which is suited to all tax situations, can be started for free and costs $17 plus a per state cost of $29. Meanwhile, Premium offers up a swift way to prepare and e-file, with the added bonus of priority support as and when you need it. That costs $37 plus state additional of $29. 

Finally, TaxSlayer’s Self-Employed product will set you back $47 and also has the state additional charge of $29.

TaxSlayer

TaxSlayer's suite of options means it's easy to cover most e-filing bases  (Image credit: TaxSlayer)

Features

The latest incarnation of TaxSlayer certainly comes with an impressive list of features. And, as its creators like to remind you, they’ve engineered an experience specific to your tax filing needs. 

Therefore, once you’ve signed up for an account you will be able to pay tax with your refund, enjoy personalized tax tips and reminders specific to you, get more ways to receive your refund as well as having access to new tools that enable faster more efficient filing. TaxSlayer is also adept at managing your financial situation year-round. 

In it's most basic form, TaxSlayer's Simply Free is a basic, functional way to prepare, print and e-file taxes, though does add in new coverage for education deductions and credits.

TaxSlayer

Performance is pretty impressive thanks to an array of step-by-step windows to work through (Image credit: TaxSlayer)

Performance

Step on up to the Classic edition of TaxSlayer though and you enjoy everything Simply Free has along with timesaving options, such as being able to import your W-2. This edition also includes all deductions and credits. 

Performance really steps it up a gear with the Premium edition, however, with IRS Audit Assistance (delivering a 3 full year $29 value no less). You’ll also be able to work smarter and a lot more quickly, thanks to the ability to speak to a ‘real’ tax professional. 

Naturally, being an online service means it chunters away nicely enough with a dependable internet connection, while there’s a dedicated mobile edition for those who might be tempted to file via phones or tablets.

TaxSlayer

TaxSlayer has had continual improvements made in order to keep it relevant following changes in tax law (Image credit: TaxSlayer)

Ease of use

TaxSlayer takes you on a reasonably enjoyable journey through your e-filing duties and it is to be commended for its ease of use. The likes of basic 1040 filers and those with W-2 income will find it very accessible, with a series of relatively simple screens to fill in. 

This process starts out with the familiar sign up and register screen and from there on in you work your way through the various tabbed sections, with a left-hand menu on screen to show where you are within the context of Federal, State and Health Insurance topics. 

While TaxSlayer might not have quite the same level of finesse as witnessed within other online software filing solutions, it does reward the patient thanks to its methodical structure.

TaxSlayer

There are good levels of support within TaxSlayer, especially when it comes to the more premium options (Image credit: TaxSlayer)

Support

Though it has to be said there is less in the way of support for those starting out at the lower end of the TaxSlayer product portfolio things do take a turn for the better when you arrive at Premium. Within this option there is the aforementioned support from tax professionals, plus the ability to make the most of live support, both by phone and via email. 

The live chat avenue also delivers more on the support front, so it soon justifies its price tag. Self-Employed types can also get support from tax professionals, particularly those with knowledge of this specific tax arena. That’s a definite boon, especially as this package also features a new personalized guide to self-employed taxes.

TaxSlayer

Overall we think that TaxSlayer is a very practical solution for many e-filers out there (Image credit: TaxSlayer)

Final verdict

The latest version of TaxSlayer ticks a lot of the e-filing boxes, but there is still room for improvement. We like the overall look and feel of the online system, and layouts are solid, if a little idiosyncratic in places. 

Help and support is at hand, though you’ll really need to invest in the more expensive editions if you’re to enjoy the benefits of wall-to-wall support including help from real tax professionals. Nevertheless, TaxSlayer also has plenty to offer the fledgling e-filer with its competent basic edition.