Want to snoop on your remote workers? Good news, it's perfectly legal - but your employees won’t like you

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Appearing online while working from home has not been difficult, until now

A surveillance camera and someone using a laptop.
(Image credit: ImageFlow / Shutterstock)

From the occasional mouse wiggle, to Frankenstein inventions featuring Vienna sausages and a rotating fan, employee monitoring has been something we’ve all had to come to terms with in this post-COVID era.

But it’s about to become a whole lot more difficult, as the UK Information Commissioner's Office (ICO) has released guidelines for workplace monitoring.

No longer will keeping that little circle green suffice as “working”, as you may have to placate a whole host of invasive software that will track everything from keystrokes to webcam footage.

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 Staring Big Brother down the barrel of the lens

If you ever feel like you’re being watched in your own home, you may be part of the one in five (19%) of people who believe their employer has snooped on their work activity, according to research commissioned by the ICO.

The guidelines provide direction on how to monitor activity lawfully and fairly, including providing reasons for, how, and why employees will be monitored. Luckily for us, organizations looking to implement these practices will have to be fully transparent with their methods, gain consent or have a legal obligation, and carry out a Data Protection Impact Assessment if there is any possibility that this form of surveillance will infringe on any workers rights.

And if, after all that, you feel that someone is breathing down your neck at all times, you can request access to any personal information your employer has collected through a Subject Access Request (SAR).

If you’re looking to implement workplace monitoring at your organization - fair warning - only 19% of people would feel comfortable taking a new job if they knew they were going to be monitored, and 70% of current workers would find it intrusive if monitoring were to be implemented.

“We are urging all organizations to consider both their legal obligations and their workers’ rights before any monitoring is implemented.” said Deputy Commissioner Emily Keaney, “While data protection law does not prevent monitoring, our guidance is clear that it must be necessary, proportionate and respect the rights of workers. We will take action if we believe people’s privacy is being threatened.”

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Benedict Collins
Benedict Collins
Senior Writer, Security

Benedict is a Senior Security Writer at TechRadar Pro, where he has specialized in covering the intersection of geopolitics, cyber-warfare, and business security.

Benedict provides detailed analysis on state-sponsored threat actors, APT groups, and the protection of critical national infrastructure, with his reporting bridging the gap between technical threat intelligence and B2B security strategy.

Benedict holds an MA (Distinction) in Security, Intelligence, and Diplomacy from the University of Buckingham Centre for Security and Intelligence Studies (BUCSIS), with his specialization providing him with a robust academic framework for deconstructing complex international conflicts and intelligence operations, and the ability to translate intricate security data into actionable insights.