How AI is changing the fight against invoice fraud

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In just a few short years, AI has gone from niche to ubiquitous. A recent survey from McKinsey & Company found that 88% of organizations are using AI in at least one business function, up from 55% in 2023.

Dan Kim

CFO of Ottimate.

Finance teams, in particular, have seen significant gains from AI, including greater productivity, faster decision-making, and the ability to scale processes without adding manual work or more headcount. Yet the same technology that drives these benefits is also making it easier for fraudsters to exploit weaknesses in accounts payable processes.

AI-powered invoice fraud tactics are evolving quickly, and traditional controls and manual review processes can’t keep up. But while AI is fueling the uptick in invoice fraud, it’s also becoming one of the most powerful ways to defend against it.

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Invoice fraud is evolving fast

Four in 10 organizations have experienced invoice fraud or overpayment in the last 12 months. While this figure is concerning enough, it’s likely conservative, given that fraud often isn’t detected until well after the fact, if at all.

The evolution of AI is largely responsible for the uptick in invoice fraud. Today, AI is widely available, and it’s giving fraudsters the tools to launch subtle, sophisticated attacks that are hard to detect at scale.

Generative AI is making it easier to create realistic invoices, receipts, and vendor communications.

Fraudsters can easily access public information, such as vendor and employee details, and use it to create phony payment requests that blend in with legitimate transactions, especially for stretched teams tackling hundreds or even thousands of invoices every month.

Vendor impersonation, invoice manipulation, duplicate billing, unauthorized vendor changes, and even employee collusion are becoming more common and harder to detect.

Near-duplicate invoices, subtle price increases, and phony change-of-payment requests can easily slip through undetected, especially for the many businesses that rely on manual processes and disconnected AP systems.

Manual controls aren’t keeping pace

Modern invoice fraud doesn’t usually announce itself as a single, obvious error like a duplicate invoice. More commonly, it takes the form of a subtle anomaly in an otherwise legitimate-looking transaction.

For example, it could be a slightly altered bank account number, an item price that creeps up just a little bit each month, or an unusually timed invoice.

While these threats are getting more common, organizations often don’t have the right controls to catch them. Many still rely on manual reviews and disconnected systems, which may detect glaring issues, but often miss the nuanced patterns of AI-powered fraud. As invoice volume grows, the downfalls of traditional controls become impossible to ignore.

Manual controls also fall short when it comes to speed, which is a critical component of fraud prevention. Once an ACH transaction has been initiated, organizations have just 48 hours to cancel it and five days to initiate a reversal. They need modern systems that flag potential fraud in real-time so they can take action before funds are lost for good.

Many organizations recognize the critical gaps and are quick to invest in new fraud prevention tools to close them. But adding more disconnected technology won’t solve the problem. In many cases, it can actually make matters worse.

Teams may underestimate implementation drag, and they often struggle to get ERPs, AP platforms, payment systems, and approval workflows to sync correctly without creating new blind spots or security gaps. Every new blind spot is yet another vulnerability for a savvy fraudster armed with AI to identify and exploit.

AI is becoming essential for combatting AI-powered invoice fraud

AI is a significant driver behind the growth and sophistication of AI invoice fraud. Ironically, it’s also the key to combating it at scale.

Manual reviews can only focus on one invoice at a time. With that approach, reviewers lack the broader context needed to spot subtle anomalies that could suggest fraud. By the time teams notice a problem, it’s often too late. The money is already gone.

AI, on the other hand, can analyze large volumes of invoice and payment data in real time. It compares each invoice to everything that came before it. This provides the context needed to flag potential issues such as unusual billing patterns, mismatched vendor details, unexpected timing, near-duplicate invoices, and changes to banking information.

While detection is an important part of the puzzle, standalone tools aren’t enough to stop fraud in its tracks. Effective fraud protection also requires connected AP workflows and automated approval controls that allow teams to take action on suspicious activity immediately before payments are approved and funds are released.

Some organizations add an additional layer of control through automated bank account validation. Others implement invoice trust scores that leverage AI to assign a confidence rating to each invoice based on a combination of factors, including vendor history, structure, pricing consistency, and timing.

Invoices with low scores are flagged for additional review so teams can stop potential issues before they hit the ledger. Those with high scores can flow through the process without disruption.

AI-powered invoice fraud doesn’t always originate externally, so organizations also need strong segregation of duties to ensure no single employee controls every step of a transaction. These controls establish checks and balances that help prevent internal fraud from going undetected.

In conclusion

AI-powered invoice fraud is on the rise, and tactics are getting more sophisticated and harder to detect. Yet many organizations continue to rely on controls built for a different time. Today’s finance teams need systems that can reliably identify subtle anomalies, surface risks in real time, and prevent suspicious payments before funds are released.

AI is a driving factor behind the rise of modern invoice fraud. But it’s also one of the most powerful tools for preventing it. Organizations that combine AI-driven detection with connected AP workflows, automated controls, and strong internal governance can effectively reduce the risk of fraud at scale without slowing operations to a halt.

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CFO of Ottimate.

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