Ritoban Mukherjee

Flexera offers IT asset management with excellent license optimization and cloud cost control. However, its complexity may challenge smaller businesses.

A flexible, straightforward, cloud-based asset tracking solution with unlimited users and many customization options, but its pricing is unclear.

A flexible asset management solution that simplifies inventory tracking and offers strong reporting tools, though the mobile app has some limitations.

Zluri offers strong SaaS management with great visibility, cost savings, and automated workflows. However, setting it up takes time and resources.

An all-in-one enterprise service management platform with strong automation. But it comes with a steep learning curve and high costs for small businesses.

A free yet user-friendly IT help desk solution with strong ticketing features. But it includes ads and may have some performance issues.

ManageEngine ServiceDesk Plus is aimed at large organizations that need serious ITIL features.

HappyFox delivers a comprehensive customer support solution with a customizable interface, if you can pay the price.

A strong, feature-rich, easy-to-use IT management platform that shines in remote monitoring, patch management, and automation.

Jira Service Management is an IT support solution that integrates with other Atlassian products to provide a sophisticated platform for those providing IT support and software services.

Updated Kayako is one of the best helpdesk software solutions we've seen but it is not without its drawbacks

Updated Zoho Desk overflows with features but the ease of use and support are areas of concern.

Can you really manage your whole help desk from Gmail?

Review Freshdesk is a powerful help desk with ticketing, live chat, and phone tools to help your business set up a customer support center.

FreshService is a simple yet powerful ITSM solution with AI features that streamline IT operations for teams of all sizes.

In our Tidio review, we test its chatbot and live chat, and conclude whether it stands out from the helpdesk software crowd.

SolarWinds Service Desk is an easy-to-use ITSM solution aimed at companies with large IT departments.

Our Re:amaze review provides the pros and cons of using this helpdesk solution, covering everything from pricing to support.

There's a reason why Tawk.to is so popular. Not many live chat solutions can be enjoyed for free with so few limitations.

Olark is a simple chat tool with many features, unfortunately plagued by performance issues.

Updated Zendesk offers great features backed by impressive security, but there are some areas of concern.

Updated Weebly allows you to create beautiful and functional websites, blogs, or online stores.

LiveAgent brings together email, live chat, and phone support into a single platform, but social media integrations can be pricey.

LiveChat may be a pricey helpdesk platform, but it offers versatile live chat, detailed reports, and great security.