Apple Music review

A good but not great start for Apple's adventures in streaming

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Our Verdict

Apple Music is a powerful new candidate in the music streaming world but not one that stands head and shoulders above the rest. With a few tweaks here and there, it will surely become a more compelling option.


  • Offers something a little different
  • Three month free trial
  • Exciting music discovery features
  • Connects you with your fav bands
  • Integrates with your existing songs


  • iOS app is a bit clunky
  • Cluttered design
  • Issues with iCloud integration
  • Bugs!

Update: Apple has just announced a UI overhaul of Apple Music at WWDC 2016 with a renewed focus on clarity and simplicity. In addition to reorganising the app, Apple has also added new discovery modes to allow you to find curated lists of new music, as well as daily curated playlists (which appear to be a subtle dig at Spotify's 'Discover Weekly' playlists).

Apple radio has also received some attention, giving users the ability to view upcoming and featured radio shows.

We've yet to try out the updated UI for ourselves, but we'll be updating our full review with our impressions soon.

Original review below...

You can count on one finger the number of companies in the world that could launch a new music streaming service and expect to become a major player overnight.

That company is Apple and it has duly obliged by launching Apple Music - the long-awaited music app which neatly integrates new-world subscription-based streaming with the old world playback of your existing Tunes library.

Simply pay Apple $9.99/£9.99 per month and in return you can stream as much music as you like, as many times as you like, on as many devices as you like.

You can do this from inside the stock Music app on your iPhone, iPad and iPod touch, or with iTunes on your PC or Mac. Starting on November 11, Apple has released an Android app as well, opening up the music streaming service to audiophiles outside Apple's walled garden.

Apple Music also offers extensive music discovery channels including round-the-clock radio station 'Beats 1' featuring renowned radio DJs like Zane Lowe, as well as social features that aim to put artists and bands closer to their fans. It's all exciting stuff.

The best thing about all this? Apple is giving everyone a three month free trial to give the new service a go - can't argue with that.

apple music review

Why it's a big deal

The launch of Apple Music is an enormous moment for music, not just because Apple has been such a major player over the last 15 years but also because it's taken Apple so long to get here.

Spotify launched seven years ago and has 75 million active users around the world including 20 million paying subscribers who have collectively created over 1.5 billion playlists. That's not a temporary deal - Spotify is here to stay and Apple has its work cut out for it if it wants to be the number one.

Apple's strategy does appear to be paying off. At WWDC 2016 Apple announced that it has reached 15 million paid subscribers in its first year. For comparison's sake, Spotify might have double that, but that took eight years to grow to.

But as we'll see, Apple's strategy is as self-serving, insular and crafty as usual, with its goal not necessarily to be the number one straight away but rather to simply up-sell its existing customers.

The basics of Apple Music

Apple Music costs $9.99/£9.99 per month for a standard dose of all-you-can-eat music streaming or 14.99 for a family package which gives access for up to six people.

That pricing is the same as most of Apple Music's competitors, but the family plan is a nice addition and offers real value for money.

Don't even try listening on more than one device at the same time with a standard subscription - you'll be instantly be cut off on one of the devices, given a stern warning and administered with a painful electric shock. One of those things isn't true.

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Focus on music discovery

The Apple Music library is 30 million tracks strong and growing - that's not quite as high as the number of tracks available in iTunes but on a par with Spotify and Google Music which are, lets face it, its biggest rivals.

Any music that you have in your own personal library that perhaps isn't available to stream you can upload to iCloud and have them seamlessly integrated with the other tracks that are natively available. You're currently limited to 25,000 but that will increase to 100,000 when iOS 9 launches.

Setting up and exploring Apple Music

Apple Music is divided into six main areas, and you navigate between them using icons at the bottom of the mobile app or via buttons at the top of your iTunes screen.

It's worth exploring these one by one in this review as, for better or worse, they really do differentiate Apple Music from its competition.

Clearly from the way Music is designed the message is clear - Apple doesn't want Music to be a passive jukebox that simply plays the tunes you tell it to play. It's built from the ground up to learn what you like listening to and to suggest new bands, albums and curated playlists for you to enjoy.

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This process starts from the first time you log into the service. You're instantly confronted by a number of screens - much the same as Beats Music if you are/were a user of that service - which ask you which genres you most identify with and then which bands you like the most.

You can go back and tweak these choices at any time by tapping the icon top left in the iOS app and selecting 'Choose artists for you'. And you can also 'heart' music as you go to continue fine-tuning your taste profile.

for you

Apple Music: For You

From then on, the For You section of Apple Music will be populated by music Apple thinks you will enjoy - whether it's an old favourite you'd forgotten about, a playlist inspired by your love of reggae or a new album from one of your favourite bands.

The design of the page feels almost like browsing a magazine, and you do get the sense that there'll always be something interesting to choose from on this page.

The playlists are certainly the most interesting thing about For You. They're all curated by real music experts which adds a weight of authority to the recommendations you could never get from auto-generated radio stations.

The more I use Apple Music, the more I like this section.

If you want to log on and quickly put something on, there's usually something tempting in there even if it is just an "Introduction to Radiohead" playlist you theoretically shouldn't need because you've already told Apple you like Radiohead.

You can continually improve recommendations by 'hearting' the songs and albums you come across, thus telling Apple that you like them.

It's neat stuff and lightyears ahead of what Spotify is doing.


Apple Music: New

The New section of Apple Music is about pointing you towards new releases, top charts, topical playlists, hot new bands, recommended music videos and other genre-specific options.

It's probably the screen that will feel most familiar to those people who use iTunes or even the other streaming services. It's a really good section that makes it super easy to find out what's hot both on Apple Music as a whole and in the genres you're particularly interested in.

You can't really fault this section, it's the most linear and straight forward part of Apple Music.


Apple Music: Radio

The Radio section is your way of letting Apple Music choose what you listen to. Beats 1 is obviously the big story here, with its 24-hour roster of superstar DJs and a focus on new music.

Whether "new music" to Apple means giving exposure to the indie stars of future or simply being the first to play Kanye West's latest deep sustained booming sounds remains to be seen - so far, it seems like a healthy mix of both.

For sure, this whole concept is a really backwards idea but I think it's going to work.

Only Apple could pull off a global radio station like this, and while I can't imagine myself listening to it very often - or, let's be honest, ever - a lot of people will, I'm convinced. So far, all the DJs are excellent, playing different types of music as well as interviews, chats and so forth. It's a proper live internet radio station.

The artist radio or album radio options you find on other services like Spotify or Google Music are there on this page, too, so you can get a Pandora-style playlist of music that the service thinks is similar to your selection.


Apple Music: Connect

Connect is the social network part of Apple Music. Just like Twitter or Instagram, you follow bands, artists or individual curators and then you'll get a feed with all the updates that these people choose to share.

It seems like a good idea, but there's not much going on in there so far.

I can see it evolving into a buzzing social network but equally it demands that artists get involved and there's no guarantee they're going to do that - some integration with Twitter, Facebook and Instagram would go a long way here - but that doesn't look likely to happen for the time being.

my music

Apple Music: Playlists and My Music

If you ask me, My Music should be the first page rather than the last one. It's hidden almost at the back of the room, but I think that for most subscribers the My Music section is the most important one.

It's where all your own music is found, whether it be music that's physically on your device, in your iCloud account or music you've added to My Music as a streaming option.

You can sort by artists, albums, songs, genres and composers and you can download albums or playlists to listen to offline.

Unfortunately it's one of the weakest areas of the Apple Music service.

One thing that Spotify and Tidal both do well is allow you to replicate your music collections digitally - they make you feel like you still own the music even though you don't. They make it very easy to get to the music you're looking for and they simulate that feeling you get from having a vast CD collection mounted on your wall.

In Apple Music all this stuff seems like a secondary consideration.

For me the design is messy and requires too many taps to get to where I want to go - particularly on iPad where there is a lot of wasted space on some screens while others are far too cluttered.

For example, on iPad the My Music section has no sidebar for me to flick between artists, bands, playlists etc. I have to press a drop down to select those things. And having playlists on a completely separate tab is a baffling choice. Just put all my music together in one place!

My feelings are that Apple has put so much effort in trying to be different here, that it's ended up creating something unintuitive and awkward to use.


Reviews Editor

James (Twitter, ) oversees the reviews we publish on the site and also edits the TV, AV, Gaming, Car Tech and Gadgets channels. He's been in the field for 13 years, and travels all over the world to attend tech shows, product launches and cult gatherings. James' opinions have been inflicted on audiences of BBC TV, Radio 5 Live, The Guardian, local radio and various magazines and he's a grizzled veteran of most tech shows but will never again to return to CeBIT (no means no).