Articles by Michael Graw

Michael Graw is a freelance journalist and photographer based in Bellingham, Washington. His interests span a wide range from business technology to finance to creative media, with a focus on new technology and emerging trends. Michael's work has been published in TechRadar, Tom's Guide, Business Insider, Fast Company, Salon, and Harvard Business Review.

Articles by: Michael Graw

MetroFax review

By Michael Graw last updated 18 August 22

MetroFax is a reliable online fax provider with 24/7 support and a mobile app, but it doesn’t emphasize security

HelloFax review

By Michael Graw last updated 15 August 22

HelloFax integrates online fax and cloud storage, but plans are surprisingly expensive.

Nextiva vFax review

By Michael Graw last updated 4 July 22

Nextiva vFax sports an impressively modern user interface, but it falls short on several key features.

ElephantDrive review

By Michael Graw last updated 29 June 22

Our ElephantDrive review takes a closer look at this cloud storage platform to help you decide whether it’s worth the money.

Grey padlock with inscription VPN on a pile of steel chain close up

Corporate VPN: What is it, and how is it different from a personal one?

By Michael Graw published 30 May 22

Corporate VPNs enable employees to connect to a company’s network, while personal VPNs let individuals surf the web anonymously.

NordVPN graphic representing a dedicated IP address

Dedicated IP: What is it and do you need one?

By Michael Graw published 30 May 22

A dedicated IP address can improve your online browsing experience and help you connect securely to remote networks.

BackupVault review

By Michael Graw published 11 May 22

Updated BackupVault offers businesses a UK-based solution for storing essential data, but the service can be prohibitively expensive.

Asana review

By Michael Graw, Collin Probst last updated 6 May 22

Updated Asana is a highly customizable productivity and collaboration tool with tons of app integrations to suit any application.

Smartsheet review

By Michael Graw last updated 5 April 22

If you’re an Excel diehard, Smartsheet is worth a look for project management. This spreadsheet-centric software allows for hybrid displays and automated workflows.

Graphic of the Salesforce integration in Outlook against a blue background

How to set up Salesforce to Outlook integration

By Michael Graw last updated 14 March 22

Learn how to set up Salesforce to Outlook integration and better track your email conversations with our step-by-step guide.

What is Salesforce Pardot?

By Michael Graw published 4 March 22

Salesforce Pardot is a marketing and sales platform that helps your business connect with potential customers—here’s how it works.

CoSoSys data loss prevention

By Michael Graw last updated 8 February 22

In our CoSoSys data loss prevention evaluation, we take a detailed look at this data loss prevention service to help you decide whether it’s right for your business.

AskNicely review

By Michael Graw last updated 2 February 22

AskNicely is a flexible platform for receiving feedback from customers that integrates with your existing CRM.

Wrike review

By Michael Graw last updated 16 December 21

Wrike is intuitive project management software, but its high price tag can turn businesses away.

How to set up Salesforce to Jira integration

By Michael Graw published 15 December 21

We walk you through the steps to set up a Salesforce to Jira integration so that your teams can seamlessly share data.

What is VoIP? Example: woman on a VoIP video conference call wearing a VoIP headset

What is VoIP? A guide for businesses

By Michael Graw published 8 December 21

Meet the modern way to call. Voice over Internet Protocol (VoIP) is a modern, established way to connect with customers and clients using an internet connection.

SIP vs VoIP: VoIP phone network using a SIP protocol

SIP vs. VoIP: a guide for businesses

By Michael Graw published 8 November 21

SIP vs VoIP, what's the difference? In this guide, we explain the distinction between each and cover how they work together as part of your business phone system.

Speech to text software: free vs paid apps - what's the difference?

By Michael Graw published 25 August 21

Free speech to text platforms can be an attractive way to save money, but paid services offer more features and better accuracy.

National Cyber Security Centre: What is it?

By Michael Graw last updated 20 August 21

Explaining the role of the NCSC in protecting and coordinating against cybersecurity attacks.

Glary Undelete review

By Michael Graw, Christian Cawley published 26 May 21

Updated Glary Undelete is free and fast to use, so it’s a good first choice for trying to recover deleted files on Windows systems.

Speech-to-text apps: Microsoft vs Google - which is the best for dictation?

By Michael Graw published 22 March 21

Microsoft and Google both leverage AI to accurately transcribe audio, but one of these platforms is cheaper and more versatile than the other.

How to enable and use Ubuntu remote desktop

By Michael Graw published 22 March 21

Setting up remote access to a Ubuntu desktop is just a few easy steps away with this remote desktop walkthrough.

VoIP vs PBX: How to choose which business phone system is right for you

By Michael Graw published 19 March 21

We take a closer look at VoIP and PBX phone systems to help you decide which one is right for your business.

How to automate document workflow with Google Sheets, Docs, Gmail, and Forms

By Michael Graw published 18 March 21

You can create automated workflows for Google Workspace using Apps Script or a variety of free and paid add-ons.

Google Workspace help: 20 time-saving tips to help your employees be more productive

By Michael Graw published 18 March 21

Google Workspace is packed with hidden tools and features to help you work more efficiently.

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