What happens when augmented reality meets social media?


Taggar describes itself as the "world's first social augmented reality platform", which allows users to create hidden tags to share with friends and followers. According to the app's makers, everyday physical objects can take on a completely new life when scanned with Taggar.

We spoke to Taggar co-founder and CMO Charlotte Golunski about how the app works and why augmented reality is in danger of becoming the next QR code.

TechRadar Pro: How does Taggar work?

Charlotte Golunski: The app recognizes the objects that it is looking at, revealing content that has been secretly linked to the object. You can add your own tag to pretty much anything, leaving secret messages in the form of video, pictures and stickers. All tags are instantly stored in Taggar's cloud, so your creations can be seen by your whole social network right away.

TRP: What is so special about it? Isn't it just another Blippar?

CG: Much of the first generation of AR has only been used for marketing purposes. Whilst older AR apps have done a fantastic job of bring brands on board, people want more than just additional content from advertisers – this was one of the key hurdles in the adoption of QR codes.

In pioneering the next generation of AR – social augmented reality - Taggar is unique for allowing and encouraging users to add their own tags to the images and objects around them, actually interacting with the things they scan. Users can leave messages for their friends, post reviews or leave hidden AR comments tagged to the objects around them, building a social network that is grounded in AR.

TRP: What's the ultimate goal of the app? What do you want to achieve?

CG: In the near term, Taggar's key aim is to continue building the number of social connections within the app – ramping up both the number of users and the amount of tags each user leaves. If you look at an app like Snapchat, its utility stems from the value it has as a social connector – if Team Snapchat started with brands first they would never have been able to build such a strong user base.

Indeed, user engagement for AR has been low because the priority is wrong – therefore, instead of focusing on brands, Taggar is starting with people; developing a network of users who leave millions of virtual tags on the real-world objects around them.

TRP: Why have you partnered with Warner Music and Capitol Records? What are the benefits for record companies?

CG: Since the launch of Taggar in December 2013, we have partnered with a number of musicians to give fans access to unique content directly from the artists they care most about. This fits in with our plan to build Taggar as the world's first social network powered by AR –fans are able to connect with their favourite musicians in a completely new way, as well as engaging with the wider community of fellow fans through the app.

In terms of the benefits for record companies, Taggar provides a way to bridge the traditional "online/offline divide", tying together digital content to real-world physical objects that fans own, such albums, posters and t-shirts.

TRP: Has the app been designed with the music industry in mind?

CG: Taggar is a brand new platform that can be used in a variety of different ways. Whilst we felt there was a great fit for music labels in terms of fan engagement, we didn't design the product specifically for that industry. Our value as a social connector makes us relevant to film, food, travel – a whole range of industries.

Desire Athow
Managing Editor, TechRadar Pro

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website builders and web hosting when DHTML and frames were in vogue and started narrating about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium.