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The agentic commerce gold rush risks repeating ecommerce's biggest mistakes
By Martin Sweeney Published
AI shopping agents promise growth, but merchants may be underestimating the risks.

As AI scales, is meaningful governance possible?
By Tiago Azevedo Published
With adoption accelerating so rapidly, governance is rising to the top of the AI agenda.

The rise of “comprehension debt” in the age of AI coding
By Jody Bailey Published
As AI speeds development, teams risk building systems they no longer fully understand.

Most enterprise AI governance is already out of date
By Brandon Sammut Published
Governance frameworks need to operate as flexible policies integrated into core functions and operations of an organization.

Quote of the day by Sam Altman: "It also takes a lot of energy to train a human"
By Keumars Afifi-Sabet Published
The OpenAI CEO equates human intelligence with machine intelligence as he defends the massively expanding energy footprint

Relax, Apple, OpenAI and its rumored AI smart speaker plans are no threat to you, Siri, HomePods, robots, or any other part of your business
By Lance Ulanoff Published
Fresh rumors point to OpenAI working on a human-like, screenless AI-powered smart speaker. If true, it sounds terrible.

How brands can preserve customer ‘digital patience’
By Sam Richardson Published
To earn customer trust and respect, anticipate frustration and design for reassurance.

How parked domains became a cybercrime goldmine
By Dr. Renée Burton Published
Forgotten by security teams, parked domains have quietly become cybercrime's most lucrative hiding place.
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