Jimdo website builder review

A powerful website builder with limited design options

Jimdo website builder homepage screenshot
(Image: © Jimdo)

TechRadar Verdict

Strong in some areas, weak in others, Jimdo is likely to divide opinion. If your needs are simple, it's worth a closer look.

Pros

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    Affordable

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    Mobile optimization

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    SEO features

Cons

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    Limited design options

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    Support available only to paid customers

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    Charges cancellation fees

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Having an online presence is essential for businesses today. It’s no surprise then, that website builder services have become an increasingly popular way of creating a professional-looking website with minimal effort and cost. 

One such service is Jimdo, a website builder platform with millions of users worldwide.

I tested the service to write up this in-depth review of the Jimdo platform to give you a better understanding of what it offers and whether it’s right for you.  

What is Jimdo?  

Jimdo is an online website builder that provides you with an intuitive platform to create beautiful, modern websites with no need for coding experience. It uses a drag-and-drop interface, making it easy for anyone to get started quickly. With Jimdo, you can build stunning sites in minutes even if you have no technical experience.  

Setting Up

Answer a few question and Jimdo will create a template website for you (Image credit: Jimdo)

Features

With Jimdo’s professional domain feature, I was able to get my own domain name for my  website all in minutes. Having a custom domain name helps build trust with my customers, making them feel more comfortable when they visit my website. 

The multiple pages feature of Jimdo let me create a lot pages on my site so that visitors can learn more about the products and services I offer on my test site. This helps me make sure that visitors see all the best parts of my business at once instead of having to search around for various pieces of information. This also means they’re more likely to stay on the page longer and take action - like signing up for a newsletter or buying something from my site. Jimdo makes it easy for me to optimize my website for Google searches so that more people can find me online. It provides step-by-step instructions on how to improve my ranking on Google so that I can drive even more traffic to the site. 

Jimdo also offer GDPR-compliant legal pages feature. With this feature, all of my legal pages like imprint, privacy policy, terms & conditions are now covered by trusted shops guarantee - giving me peace of mind knowing everything is taken care of properly.

Editing

Your editing options are quite rudimentary (Image credit: Jimdo)

Tools

The contact forms tool was one of the first things I tried out and I was really impressed by how easy it was to set up. With just a few clicks, I had my form ready to go. It also allowed me to customize the questions and fields on my form so that I could get the exact information that I needed from potential customers or clients. 

The mobile-optimized tool is what really sold me on Jimdo's website builder tools. It allows me to create a website that looks great on any device, whether it be a desktop computer, laptop or smartphone. This means that no matter where my customers are accessing my site from, they will always get an optimal viewing experience. 

Another great tool offered by Jimdo is the Image library tool. This allows me to quickly and easily find images for my website without having to worry about finding images from third-party sources or worrying about copyright issues. The library has an excellent selection of high-quality images that can be used in various ways on my site. 

When it comes to optimizing my site for search engines like Google, Jimdo's advanced SEO tool has been invaluable in helping me do this quickly and effectively. With this tool, I am able to easily add meta tags and descriptions for each page on my site which helps ensure that my pages are properly indexed by Google so they can be found more easily by potential customers or clients who are searching online for services or products related to mine. 

Jimdo’s statistics tool enables me to get detailed insights into the performance of my website in real time. With this data, I am able to identify which pages are bringing in the most traffic and which ones need improvement so that I can maximize the viewership of my site. This has been incredibly useful for ensuring that visitors are accessing the content that matters most to them and for finding areas where I can modify existing content or create new content as needed. 

One thing that makes Jimdo stand out from other website builders is its professional design analysis tool. This feature goes beyond basic design elements like colors and fonts; it helps me ensure that everything about my site looks modern and up-to-date while remaining consistent across all devices (mobile phones, tablets, etc.). It also helps me keep track of any technical errors on the back end so they can be fixed quickly before they cause any major issues with visitors accessing my site.  

Blocks

Build your website using blocks (Image credit: Jimdo)

Editing the content of each block is done by clicking on the section you wish to change. If it’s text, you’re offered basic formatting tools, like alignment, bold, underline, changing the heading, turning selected text into a list, or adding a hyperlink. We did say it was basic. If you want to change the default fonts, that option can be found in the ‘Design’ menu, top left of the page.

Is Jimdo easy to use? 

The first thing that struck me when opening up the Jimdo website builder dashboard was how easy it was to navigate. As soon as you log in, you’re presented with two main options: “create a beautiful website - no coding required or the editor - for coding experts”. 

If you choose to create your own site from scratch, there are simple tools available that allow you to drag and drop elements onto your page. This makes it incredibly easy for anyone to create a professional-looking website in no time. 

Store

Add products to your online store (Image credit: Jimdo)

Ecommerce

Everything you need to create your online store can be found in the ‘Store’ menu, top left of the web page. This is where you can fill in your business details (address, contact info, etc), set up PayPal or Stripe business accounts, and build your product inventory. It’s all very simple and straightforward.

There doesn’t appear to be a way to import a whole list of items (via a CSV file or similar), so you’ll need to add them all one at a time. We also couldn’t find a way to sell digital goods which was disappointing.

Pricing 

I decided to start out on the free “Play plan” so that I could get a feel for how everything works before committing myself to any sort of payment plan. On this plan, you have access to all the base features as well as a .jimdosite subdomain. Since I wasn’t sure if this was something that was going to work for me in the long run, this seemed like a great way to test things out without spending any money. 

Once I had already experienced what Jimdo had to offer, it seemed like an obvious choice for me to upgrade my plan. The next step up from Play plan is the Start plan which costs $9 per month and includes all of the features from Play plan plus a domain included and an ad-free website. This seemed like a great option for me since it allowed me to keep my website up and running without having ads popping up everywhere or worrying about purchasing a domain name separately. 

If you’re looking for even more features than just those offered by Start, then you should consider upgrading further to Grow plan which costs $15 per month. In addition to what comes with Start, Grow includes search engine optimization (SEO), visitor statistics, and personalized support within 4 hours—all excellent additions if you want your site visitors’ experiences on your site optimized even more.

For those who need all of those features plus unlimited storage and professional design analysis, then you should look into getting the Unlimited plan which costs $39 per month. It provides everything mentioned above along with premium support within an hour so you can get help quickly when needed.

Security

Jimdo offers top-notch security features such as SSL Certificate. An SSL (Secure Sockets Layer) certificate is similar to a digital passport that verifies the identity of a business online. A valid SSL certificate ensures that the website you are visiting is legitimate and safe from malicious attacks. This means that all websites built using Jimdo are automatically protected from malicious attacks. Additionally, Jimdo offers other features such as malware protection and daily backups. 

Help

Need help? This knowledgebase could sort you out (Image credit: Jimdo)

Support

The first method for getting assistance from Jimdo is submitting a ticket. This can be done directly on the website, under the “Help” tab located in the navigation bar at the top right side of every page. Once you click this tab, you will see an option that says “Submit A Ticket” which allows you to fill out a form with all of your relevant information including your name, e-mail address, type of inquiry (such as technical issue or billing question), and additional comments if needed.  Once this form has been completed and submitted, you will be able to track your ticket status online in order to find out when it has been answered.  

The second method for getting assistance from Jimdo is accessing its help center which can also be found under the “Help” tab. In the help center you will find helpful guides on topics such as setting up your website, managing content, design features, SEO optimization, ecommerce features, and much more. The help center also contains frequently asked questions along with step-by-step tutorials in order to make sure that you are getting answers quickly and accurately. It should be noted that only paid plans have access to priority support from Jimdo’s customer service team via email; free plans must rely on submitting tickets or accessing the help center for assistance.  

Jimdo alternatives

One of the main competitors of Jimdo is Wix. Wix offers a comprehensive set of tools to help you build and manage your website quickly and easily. Its drag-and-drop editor makes it easy to customize your site and add media, while its range of themes allows you to create a professional-looking site without having any coding skills. 

Weebly is another popular website builder that is often compared with Jimdo. Weebly has an intuitive drag-and-drop editor and hundreds of templates that make it easy to customize your site. It also offers features like built-in analytics, ecommerce tools, and support for multiple languages. 

Squarespace is another great alternative to Jimdo if you want an easy way to build and manage a beautiful website. It has a modern interface with plenty of features designed for businesses who want their sites look professional and polished. Squarespace also offers powerful blogging tools, as well as integrated ecommerce features if you plan on selling products or services online. 

Is Jimdo right for you? 

Jimdo is a good choice for businesses looking for an easy-to-use platform with plenty of powerful features at an affordable price point. With its intuitive drag-and-drop interface and comprehensive suite of tools and services, it was the perfect fit for my business - and could be just right for yours too! So if you’re looking for a website platform that will give your business a leg up without breaking the bank, then definitely consider checking out Jimdo.

Jimdo FAQs

What are the disadvantages of using Jimdo?

One of the first things I found out about Jimdo was the priority email support is only available to paid plan users. This could be a problem if you have questions or issues and need help from customer service quickly. 

Another downside of using Jimdo is that it is limited in customization, which could be an issue if you want to get creative with your website design.  

Is Jimdo reliable?

After building my website on Jimdo, I can confidently say that it is reliable. The user-interface was intuitive and easy-to-use, making the entire process smooth and straightforward. The templates were also visually appealing and had useful features like galleries and contact forms integrated into them. 

Ruby has been a freelance technology writer for over four years and has a passion for information technology and the Internet in its entirety. She has a wide range of specialities including web hosting, streaming (Firestick, Kodi, and APKs), VPN, information technology, and affiliate marketing. Ruby is a graduate of Bachelor of Science in Commerce from the University of the Philippines, and regularly codes in her free time.