EHR Transcriptions review

EHR Transcriptions is a Service Disabled Veteran Owned Small Business that was formed in 2012 through its sister company, Same Day Transcriptions, Inc. It was founded by Robert J. Foley, and is headquartered in Lakewood Ranch, Florida. The company specializes in providing user-friendly medical dictation transcription services for doctors who prefer a straightforward approach over complicated technology. For those doctors continuing to grapple with Electronic Health Records (EHRs), many are returning from trials with voice recognition and electronic templates, seeking to reinstate a more personalized medical dictation transcription service.

EHR Transcriptions: Features

EHR Transcriptions simplifies the dictation process for clinicians, recognizing that their expertise lies in patient care, not in being computer experts. They offer various dictation options to accommodate different preferences, including telephone, iPhone, digital voice recorder, and computer microphone, ensuring compatibility with any clinician's workflow. 

Once the dictation is complete, it enters the "Tru-Trac Transcription Trail," which immediately tags it for tracking during processing. To maintain HIPAA compliance, all data is transferred via a VPN with 528-bit encryption, exceeding the standard 256-bit encryption used for governmental "Top Secret" communications. Their commitment to data security is further emphasized by their "$500 No-Lost-Transcription-Guarantee," assuring clients that their dictation will not be lost.

EHR Transcriptions is dedicated to delivering high-quality transcriptions. They employ specialty-specific medical language experts who are well-versed in the jargon of each field to ensure accurate transcription. This team of experts not only transcribes the dictation accurately but also provides personalized formatting based on the clinician's preferences.

Their rigorous process, dubbed "Triple-Proof Accuracy," involves each transcription being reviewed three times by specially trained medical language experts. It then undergoes a final check through their "Online medical transcription quality assurance software." If, despite these measures, the transcription does not meet expectations, clients can request a free revision.

EHR Transcriptions offers a 24-hour turnaround time for reports. In urgent cases, a rapid backlog service is available. The online platform allows clinicians to view, edit, fax, or e-sign notes with a single click. Notes can be printed or downloaded from the system. Dictations are indexed and can be accessed anytime, from anywhere, providing convenience for clinicians outside the office.

The software is entirely browser-based, offering the advantage of no installation required, except for Apple's iOS mobile platform. This ensures compatibility with Windows, Mac, and Linux devices, as well as popular browsers like Firefox, Chrome, Safari, and Internet Explorer. However, the downside is the lack of support for the Android platform, and some users may prefer dedicated software, especially if their internet connection is unstable.

EHR Transcriptions: Drawbacks

The absence of Android support is a significant limitation, given its popularity, despite the availability of iPhone support in EHR Transcriptions 

EHR Transcriptions: Support

Telephone-based EHR transcription support is available within the US. Although the service is not accessible 24/7, it does offer extended hours during weekdays and some weekend availability. Other communication options, such as email, chat, or live support, are currently not provided.

We also did not find any self support options, which is a shortcoming as there are times it can be efficient to get some assistance through some prepared articles or guides for more straightforward issues.

EHR Transcriptions: Pricing

A 7-day free trial is available, and it's hard to disagree with the company's guarantee: "If we fail to deliver as promised, you can quit for free."

There are no setup charges, hidden fees, or contracts, but the rest of the pricing information is not available on their website. Instead, you must contact them by phone or email to obtain a quote. This can be inconvenient, but we appreciate their promise of "No pushy sales stuff," ensuring that you will not be pressured into subscribing to the service before you are ready. EHR Transcriptions claims to offer competitive pricing and value, but without specific figures to compare, we cannot assess the validity of this claim.

EHR Transcriptions: Final verdict

EHR transcriptions present a compelling solution for medical transcription. It offers an intuitive platform for clinicians with robust security measures and flexible dictation options. However, it lacks support for Android devices, and its pricing structure is unclear. Additionally, it only provides telephone-based support. Despite these shortcomings, EHR transcriptions effectively fulfills its primary purpose, making it an appealing option for physicians seeking a reliable medical transcription solution. 

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