NAS devices are a favorite with cybercriminals and Taiwanese vendor QNAP has faced the brunt of the attacks thanks to the popularity of its NAS devices.
However, Bleeping Computer notes that unlike the network-facing QNAP devices, the attacked My Book devices were behind a firewall and instead rely on the My Book Live cloud servers to provide remote access.
We're looking at how our readers use VPNs with streaming sites like Netflix so we can improve our content and offer better advice. This survey won't take more than 60 seconds of your time, and you can also choose to enter the prize draw to win a $100 Amazon voucher or one of five 1-year ExpressVPN subscriptions.
- These are the best NAS devices currently available
- Take a look at the best NAS drives in the market
- We've put together a list of the best endpoint protection software
This has led some users to speculate that the unexpected data erasure could probably be the work of hackers who managed to compromise Western Digital's servers to issue a remote factory reset command to the devices.
Western Digital has acknowledged the behavior, but has shot down suggestions of its servers being compromised.
The company also shared that the My Book Live devices received its final firmware update in 2015, and that it is currently investigating the reason behind the erasure.
Responding to questions from Bleeping Computer, the company said they believe the incidents were the result of individual compromise of the affected devices.
"Western Digital has determined that some My Book Live devices are being compromised by malicious software….At this time, we recommend you disconnect your My Book Live from the Internet to protect your data on the device. We are actively investigating and we will provide updates to this thread when they are available," Western Digital said in its official statement to Bleeping Computer.
- Here's our choice of the best malware removal software on the market
Are you a pro? Subscribe to our newsletter
Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed!
With almost two decades of writing and reporting on Linux, Mayank Sharma would like everyone to think he’s TechRadar Pro’s expert on the topic. Of course, he’s just as interested in other computing topics, particularly cybersecurity, cloud, containers, and coding.