BT says sorry for broadband snafu over weekend

BT hub
"What does this red light mean?"

BT customers have been hit by a mysterious outage that affected many of its 7 million broadband customers.

It is unclear whether the issue was nationwide and if it was a standard downtime or something more serious.

Oddly enough, it does appear that not all websites were "blocked", or down. The BBC reports that the issue was a random one with certain websites being affected.

In a statement, BT said: "There were problems with our broadband service [….] but they were resolved," adding, "Sorry for any inconvenience this may have caused".

Still no update

The company is still investigating the underlying causes of the outage and hasn't updated its BTCare tweet feed for the last 48 hours.

BT has been flexing its muscles lately recruiting hundreds of engineers to fix broadband issues nationwide, trialling a new network for the Internet of Things and pledging to offer 100Gbps broadband to businesses.

Desire Athow
Managing Editor, TechRadar Pro

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website builders and web hosting when DHTML and frames were in vogue and started narrating about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium.