Deploying mobile comms services on the London Underground

More people than ever are using the London Underground; it handles around 4.8 million passenger journeys on a daily basis and 1.34 billion passengers annually. With the rise in public mobility and the need for people to keep in touch at all times, Transport for London (TfL) is under increasing pressure to provide mobile phone services on the London Underground for passengers, as well as for emergency services.

Indeed, TfL is reportedly in talks to provide mobile coverage for public safety communications. With underground locations such as the London tube network, which are heavily used by the public, robust wireless communication networks are critical for the provision of continuous communications during emergencies.

The outdoor mobile network is simply not designed to penetrate subterranean spaces – and the ground literally acts as a radio wave shield, as radio signals from above simply cannot penetrate it.

There are also the limitations with space in the tunnels and on the platforms. With 4.8 million passengers using the London Underground on a daily basis, it can get so overcrowded that the ability to gain access to the tunnels is extremely limited due to logistical and security issues – and finding available space and power for equipment can also be a real challenge.

As such, mobile operators must use technology that is able to support multiple frequencies and that is able to be changed or upgraded without significant additional investment – not least because with the ever-changing wireless landscape and future rollout of next-generation services, such as 5G, this will be a critical requirement to meet future demands.

An underground-proof solution 

Mobile operators require an underground-proof solution that is able to overcome the environmental and RF challenges that London’s tube network poses. By using small cell architecture, such as wideband distributed antenna system (DAS) technology, network engineers will be able to design a mobile network that is fit for the tunnel environment, while enhancing passenger and public safety communications underground.

What’s more, wideband DAS technology can support multiple mobile operators and protocols, which means that they can provide access to major mobile services, such as 2G, 3G, 4G and eventually 5G, as well as public safety frequencies such as TETRA, within tunnels and on platforms.

While passengers need and want mobile services on the London Underground, it’s also a matter of keeping passengers safe in emergencies. Public safety communications are a key driver behind TfL’s quest to provide mobile coverage and capacity on the London Underground.

Small cell architecture, such as a wideband DAS, will help mobile operators to overcome many of the challenges associated with tunnel environments that could have been holding TfL back from providing mobile services on London’s tube network. Ultimately, TfL will not only be able to provide a ubiquitous mobile service for its passengers, but for emergency service departments too.

Desire Athow
Managing Editor, TechRadar Pro

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website builders and web hosting when DHTML and frames were in vogue and started narrating about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium.