Despite the explosion in eCommerce activity, the high street remains the most powerful sales channel for UK operators.
It demands the seamless integration of sales, logistics, marketing and purchasing to survive and retailers require excellence and ingenuity in these areas in order to thrive. This award recognises the high street retailer that has done more than any other to provide the best in-store experience and achieve the greatest success.
- Find out all the winners at the Mobile Industry Awards 2020 here!
Our entrants were asked to submit entries based on the following criteria:
- Demonstrate commercial performance
- Provide the best in-store experience for customers
- Explain how the retail strategy relates to key industry trends and challenges
- Show initiatives aimed at growing customer relationships and selling additional services
- Promote best practice in customer service
Our 2020 finalists were:
Finalists were invited to present to our panel of judges, after which we were able to crown our winner...
Congratulations to Vodafone, our 2020 Best Repair Service winner!
Mobile Industry Awards Director Mark Fermor said: “Vodafone demonstrated excellence and ingenuity to provide the very best in retail experience and results. What an incredible 12 months for the team.”
- Find out all the winners at the Mobile Industry Awards 2020 here!
SAVE THE DATE! Running for more than a decade, the Mobile Industry Awards represent the gold standard of excellence in the industry. From the boardroom to the grassroots, the entrants represent the best and brightest the UK and European mobile industry has to offer. For its 19th year we're celebrating the best Manufacturers, Retailers, Networks, Distributors and Dealers on June 24 2021.
TO PARTNER: hazel.eccles@futurenet.com
FOR CATEGORIES & CRITERIA: charlie.southwood@futurenet.com
