If you believe everything you read from suppliers we are all working in and on the cloud and downtime should be a thing of the past, however a new survey from IT support company Icomm Technologies, reveals that server downtime is the number one IT issue affecting small to mid-sized businesses in the UK
The survey of more than 1,800 businesses and their technical issues found almost a quarter (22.5%) of the main IT problems were related to servers being offline because of building or power problems or outright server failure.
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The two next biggest problems after server outage were both backup related and between them caused nearly a third of all IT headaches, and once again this is an area where cloud should be making these issues a thing of the past. The second biggest cause of IT headaches with nearly one in seven (16.62%) businesses affected came from problems from failed backups and this was closely followed by low disk space with just over one in six businesses affected (15.1%).
Failure was a big part of the remaining problems in the top ten , with services failing to start accounting for just over 7.09% and with hard disk and power supply failure combined accounting for more than one in ten problems.
The top ten IT issues affecting businesses are;
- Server Downtime 22.52%
- failed backups 16.62%
- low disk space 15.1%
- Services Failing to Start 7.09%
- Hard Disk Failures 6.55%
- Power Supply Failure 3.95%
- UPS Errors 1.89%
- Exchange Info store reaching limit 0.81%
- Servers Overheating 0.75%
- Not readily categorised 24.69%