Adobe Document Cloud review

Transform manual document processes into efficient digital workflows

Website screenshot for Adobe Document Cloud
(Image: © Adobe)

TechRadar Verdict

Transform manual document processes into efficient digital workflows with Adobe Document Cloud's PDF and electronic signature solutions. Streamline document handling, collaboration, and signing across devices and applications, empowering your team to accomplish more, anytime and anywhere.


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    Powerful document creation and editing tools.

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    Strong document security features.

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    Real-time collaboration and review capabilities.

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    Mobile accessibility for working on the go.

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    Integration with popular applications enhances workflow efficiency.


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    Relatively high cost, especially for small businesses or individual users

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    Steeper learning curve for users unfamiliar with Adobe's software suite

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    Dependence on a stable internet connection for accessing documents

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Adobe Document Cloud, equipped with the industry's leading PDF and electronic signature solutions, can transform manual document processes into efficient digital workflows. It can swiftly handle documents, workflows, and tasks seamlessly across various screens and devices, regardless of location or time, and within your preferred Microsoft and enterprise applications. 

You can access your PDFs from anywhere and effortlessly share them with anyone. Utilizing Acrobat Pro DC, you can conveniently review reports on your phone, edit proposals on your tablet, and provide feedback on presentations through your browser. Adobe Sign adds all-digital signature workflows, making it fast and effortless for anyone to create, route, and obtain legally binding agreements. 

We think Adobe Document Cloud is one of the best document management software solutions. Read on to find out why.

Adobe Document Cloud: Plans and pricing

Adobe Document Cloud offers flexible pricing plans, with a free trial of the Adobe Document Cloud. Plans start from $19.99 per month and offer comprehensive tools for document management, including all PDF options and esigning. 

Adobe Document Cloud: Features and utilities

Adobe Document Cloud provides a comprehensive suite of tools easily manage your document management processes. These include Adobe Acrobat Pro DC, Acrobat Sign, and Document Cloud apps and services. This means you can create, edit, sign, and manage PDF files with ease. The cloud-based infrastructure ensures seamless synchronization and collaboration, allowing you and your team to work together in real-time, no matter where you are. 

With Adobe's electronic signature solution, businesses can securely sign documents digitally, eliminating the need for physical paperwork. This feature not only saves time but also ensures the integrity and legality of agreements.

The audit trail feature provides a detailed record of all document activities, including who accessed, viewed, and modified the file. This allows businesses to track and monitor the progress of documents, ensuring transparency and accountability.

Adobe Document Cloud also enables users to set automatic reminders for document deadlines or pending actions. This feature helps businesses stay organized and ensures that important tasks are not overlooked or delayed.

To help with workflows, businesses can create and save customized templates for frequently used documents, such as contracts or forms. This streamlines the document creation process and maintains consistency across various departments or teams.

With document analytics, businesses can gain insights into how recipients interact with their documents. This feature provides valuable data on document engagement, allowing companies to optimize their workflows and improve collaboration.

Adobe Document Cloud enables businesses to track the progress of tasks associated with a document. This feature helps teams stay on top of their assignments, monitor deadlines, and ensure that projects are completed in a timely manner.

Adobe Document Cloud facilitates collaboration among team members by allowing real-time synchronization and sharing of documents. With the cloud-based nature of the software, all changes and updates made to files are instantly reflected across the entire team, ensuring everyone is on the same page. This eliminates the hassle of version control issues and enables teams to work together more effectively, regardless of their physical location.

Adobe Document Cloud in use

(Image credit: Adobe)

Adobe Document Cloud: Setup

Adobe Document Cloud boasts a user-friendly interface that is intuitive and easy to navigate. The familiar design, akin to popular cloud storage platforms, ensures a smooth onboarding experience for users. Setting up Adobe Document Cloud is a quick and easy process. 

To get started visit the official Adobe Document Cloud website using a web browser. Then sign up for an Adobe ID by clicking on the "Sign In" button and selecting "Get an Adobe ID." Fill in the required information to create your Adobe ID.

Choose the Document Cloud plan that suits your needs from the available options. Review the plans and click on "Buy Now" or "Start free trial" to proceed.

If you opt for a paid plan, securely provide your payment information following the on-screen instructions. Download Adobe Acrobat DC, a powerful PDF editing and management software tightly integrated with Adobe Document Cloud. After purchase or free trial signup, access the Adobe Acrobat DC download page and click on the provided link to download the software and install Adobe Acrobat DC by running the installer file you downloaded. Follow the on-screen instructions, accepting the license agreement when prompted.

Launch Adobe Acrobat DC on your computer and enter your Adobe ID credentials to access Adobe Document Cloud.

Adobe Document Cloud: Ease of use

Adobe Document Cloud is known for its user-friendly design. Whether you're using Adobe Acrobat DC or Adobe Sign, the interfaces are intuitive and easy to navigate. Adobe Acrobat DC offers a standard toolset for efficient editing, scanning, and document creation, while Adobe Sign provides various e-signature solutions and automatic functions. The straightforward design ensures a smooth and trouble-free PDF handling experience.

Adobe Document Cloud: Security

Documents are encrypted both at rest and during transmission, preventing unauthorized access and interception of data. Adobe utilizes secure data centers with robust physical security measures, safeguarding the infrastructure and servers where user data is stored.

Strict access control mechanisms, including role-based access and strong authentication, ensure that only authorized individuals can access user data. Regular monitoring and auditing of access logs further enhance security.

Users can set document permissions, control viewing, editing, and downloading rights, and revoke access as needed. 

Privacy principles like data minimization, purpose limitation, and transparency are followed in data processing practices. User data ownership is respected, ensuring that Adobe does not utilize document content for advertising or other purposes without user consent.

Adobe Document Cloud: Support

You can access online support documentation, visit user forums for discussions and tips, or utilize 24/7 live chat support for immediate assistance. Phone support is also available during business hours. 

Adobe Document Cloud provides customer support for different types of customers, including businesses, and enterprise-level organizations:

Business customers can contact Adobe Customer Support directly for assistance with Adobe Document Cloud products. Support options include phone support, chat support, and email support. Adobe provides specific contact information for business customers based on their region and subscription plan. Business customers with an Adobe Admin Console account can access additional support resources, manage user accounts, and troubleshoot issues specific to their organization.

Enterprise customers receive dedicated support through Adobe Enterprise Support services. This includes a designated support team, prioritized response times, and access to specialized resources for enterprise-level deployments. Enterprise customers can leverage the Adobe Admin Console, which provides advanced management and support capabilities, including user provisioning, license management, and support case management.

In addition to these support options, Adobe also offers a comprehensive knowledge base, frequently asked questions (FAQs), and user forums to help customers find answers to common queries.

Adobe Document Cloud: Competitors

Google Workspace (formerly G Suite) primarily offers a suite of collaborative tools such as Gmail, Google Drive, Docs, Sheets, and Slides, along with communication and productivity features. On the other hand, Adobe Document Cloud is centered around document management and collaboration, providing features for creating, editing, signing, and sharing PDF documents, along with integration with Adobe Acrobat and other Adobe tools.

DocuSign and Adobe Document Cloud are both digital document management solutions, but they have different areas of emphasis. DocuSign specializes in electronic signature functionality, offering a secure and legally binding way to sign documents electronically. Adobe Document Cloud, on the other hand, provides a comprehensive suite of document management features, including creating, editing, signing, and sharing PDF documents.

Dropbox for Business and Adobe Document Cloud have different focuses and features. Dropbox is primarily a file storage and sharing platform that allows users to store and collaborate on various file types, including documents. Adobe Document Cloud, on the other hand, is specifically tailored for managing and working with PDF documents. Adobe Document Cloud is more specialized for document-centric workflows, while Dropbox provides a broader file storage and sharing solution. 

Adobe Document Cloud: Final verdict

Adobe Document Cloud is a top-notch software package for efficient document management and PDF handling. Although some users may experience a steep learning curve, Adobe Document Cloud with its extensive features, customizable pricing plans, user-friendly design, and robust security measures, it is a valuable tool for businesses of all sizes. 

Whether you're an office administrator, a human resource manager, or an individual dealing with PDF files, Adobe Document Cloud offers a convenient and effective solution to enhance your productivity and streamline your workflows.

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Ilija Miljkovac

Based in Leeds, UK, Ilija is a TechRadar author with a B.A. in Creative Writing. He's a cybersecurity expert and covers tech topics for a variety of businesses ensuring their content is informative and easy to read. He has also done work in gaming as part of publications such as CoinGamer and UpComer. Currently, he also writes for Business2Community, Switchful, and WebServerTalk, keeping up to date with the latest movements in the tech space.