Namecheap scraps domain services for customers in Russia following Ukraine invasion

Namecheap logo
(Image credit: Namecheap)

Namecheap has left its Russian customers searching for a new domain registrar after deciding to terminate its services.

The company asked those using its services in the country to move their top-level domains to other providers by March 6 in the wake of Russia’s invasion of Ukraine.

As well as its domain service, Russian customers will also be stripped from accessing Namecheap Hosting, EasyWP and its Private Email service.

Namecheap stands with Ukraine 

Those that received the email circulated it on Twitter, which read: “Unfortunately, due to the Russian regime's war crimes and human rights violations in Ukraine, we will no longer be providing services to users registered in Russia. 

“While we sympathize that this war may not affect your own views or opinion on the matter, the fact is, your authoritarian government is committing human rights abuses and engaging in war crimes so this is a policy decision we have made and will stand by.”

TechRadar Pro has reached out to Namecheap for further comment and a spokesperson said: "We will make exceptions for all anti-regime media, protest resources, and any type of websites that are helping to end this war and regime — we will continue to welcome you using our services. Please accept our apologies for any disruption this caused, and we thank you for helping to fight against this tyranny.

"For those who will still be affected by our decision to terminate Namecheap services to Russia, we are extending the termination date to three weeks from today.

"If there are legitimate reasons that someone may need more time than the 22nd, we will make exceptions if they are deemed reasonable."

According to Hacker News, Namecheap’s CEO Richard Kirkendall said the company has not blocked any domains, they just are asking people to move.

“Free speech is one thing but this decision is more about a government that is committing war crimes against innocent people that we want nothing to do with,” he added.

After Namecheap's deadline, all websites that have not been transferred to another provider will resolve to 403 forbidden.

Disgruntled Russian Namecheap customers took to Twitter to express their frustration about the decision with many stating that the six day notice is too short.

Namecheap is not alone as multiple countries across the world have imposed various different sanctions on Russia.

Both Intel and AMD have reportedly suspended chip sales to Russia following its invasion of neighboring Ukraine.

Abigail Opiah
B2B Editor - Web hosting & Website builders

Abigail is a B2B Editor that specializes in web hosting and website builder news, features and reviews at TechRadar Pro. She has been a B2B journalist for more than five years covering a wide range of topics in the technology sector from colocation and cloud to data centers and telecommunications. As a B2B web hosting and website builder editor, Abigail also writes how-to guides and deals for the sector, keeping up to date with the latest trends in the hosting industry. Abigail is also extremely keen on commissioning contributed content from experts in the web hosting and website builder field.