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What does omnichannel in customer service actually mean, and why is it so important
By Stefan Ionescu published
Sponsored by Freshworks
Read on to learn what an omnichannel strategy entails, how it works, and the keys to implementing it effectively.

How to choose live chat software for your business
By Stefan Ionescu published
Sponsored by Freshworks
This guide explains how live chat software works, its typical features, and the key considerations that will help you make the best choice.

'A 1,000-year-plus memory crystal': SPhotonix’s CEO tells us how its glass-based data tech is the future of high-density archival storage
By Desire Athow published
We talk durability, density, and the future of data storage with Ilya Kazensky, CEO of SPhotonix.

Businesses, here are 5 things you need to know about the new Square Card
By TechRadar Pro published
Sponsored by Square
Square has a new business card on the block and this one is a winner

British astronaut Tim Peake wants to ‘put the data centers into space’: Here’s why
By Desire Athow published
I discuss AI, data centers, nuclear fusion, ChatGPT and saxophone playing with Tim Peake/

How to teach online safety to kids without fear
By Stefan Ionescu published
Sponsored by Bark
Essential tips for safer internet activity

From book sales to cloud market dominance: 30 years of Amazon have come and gone in a flash
By Ross Kelly published
Amazon officially launched on July 16th 1995, and has since grown into a true tech industry behemoth.
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