Lytx fleet management review

Robust fleet management solution focused on safety

Website screenshot for Lytx fleet management
(Image: © Lytx)

TechRadar Verdict

A robust telematics firm that has immense experience in fleet management, and a commendable focus on safety.


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    Collision prediction

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    Focus on driver safety

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    Impressive customer support


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    Pricing not mentioned online

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Lytx is a unique fleet management platform that focuses on improving safety, efficiency, and productivity by utilizing data from fleet tracking. The company was founded in 1998 and takes pride in having assisted over 1.3 million drivers through a staggering 120+ billion miles of driving data.

Lytx, a San Diego, California-based company, develops and sells video-based telematics solutions worldwide. It uses driving data to train its AI and machine vision-based solution to accurately identify improper driving. The company also provides comprehensive information on various aspects of the fleet to enable decision-makers to concentrate on the more critical tasks at hand.

Lytx: Pricing

Lytx, like many telematics providers, does not list its pricing or contract details on its website. This is likely because the price varies depending on the client's requirements, the solution they choose, the size of their fleet, and industry-specific needs.

Therefore, the company prefers that potential buyers contact the sales team directly, as they can help find the perfect solution that meets their needs. This involves a contact portal, with an opportunity to provide the intended need, and then providing a work phone and email to initiate contact.

In addition to pricing, the company has also chosen not to disclose basic information such as the minimum vehicle limit or even the minimum contract length. While we can appreciate the need for custom quotes, we would prefer some basic pricing info. Based on industry standards, one can expect a monthly payment plan to be available, and long-term contract options may typically range from 12 to 36 months.

Lytx image 1

(Image credit: Lytx)

Lytx: Features

Lytx uses video telematics to provide insights to operators and decision-makers. Connected devices such as cameras, sensors that are hardwired or plugged into the vehicle, and video data form the foundation of its fleet management solution.

The company asserts that its solution uses a combination of video data, vehicle data, and machine vision technology to generate actionable insights. It also provides more comprehensive and detailed insights than those provided by a regular telematics solution.

Here are a few key features of Lytx’s fleet management solution:

Fleet Dashcams: Dashcams can help fleets increase efficiency, improve driver safety by providing video evidence of incidents, and provide proof of service or delivery. They can also help provide effective coaching to drivers by offering real-time in-cab alerts that remind them to stay focused while driving.

These dashcams provide a 360-degree view of the vehicle and have a built-in trigger that records videos of incidents such as sudden braking, swerving, cell phone use while driving, or any other dangerous driving behavior.

Dashcams can record continuously for up to 100 hours, so drivers can record specific incidents if necessary. This continuous recording can also be triggered remotely from the dashboard.

Fleet safety solution: The system, which uses data from dashcams and other sensors as well as intelligence gathered from video data, can predict and reduce the likelihood of collisions. It can also recommend when a driver needs coaching based on their driving habits, which can help improve overall fleet safety and uninterrupted service.

The company provides two programs that use its patented machine vision and artificial intelligence (MV+AI) technology to identify over 60 risky driving behaviors both inside and outside of the vehicle. Lytx's MV+AI technology categorizes and delivers video as comprehensive insights within a company dashboard in the Risk Detection Service, assisting fleets in tracking and monitoring driver risk. With this program, fleets are aware of driver habits that are most likely to result in a collision.

The more comprehensive Driver Safety program provides highly effective coaching workflows, comprehensive reporting, and human-validated review, which helps fleets create lasting behavior change and improve their fleet performance.

GPS Tracking: Real-time GPS tracking allows operators to locate, track, and manage their fleet at any time. By combining this with dashcam footage, fleet managers can be "virtually" present with the driver during their drive, allowing them to then schedule technicians as needed.

GPS tracking can help businesses provide faster and better customer service, increased efficiency, and boosted productivity by ensuring that drivers follow the assigned route, which also helps to save money on fuel costs.

For GPS fleet tracking, the company offers two distinct plans. The majority of other service providers include capabilities like the GPS location of the vehicle, optimized driver routing, preset geofences with notifications based on the vehicle entering and leaving the geofenced region, and third-party integration in their basic fleet tracking packages.

Fleet Tracking with video is a more advanced service that includes all the features of the basic plan, plus additional video intelligence such as visual service confirmation, vehicle/equipment monitoring, and collision evidence.

Compliance: Lytx provides a web-based automated solution to help businesses stay compliant with DOT regulations such as ELD, Hod, CSA data analysis, DVIR management, and more. The Hours of Service Management feature helps businesses to collect and review electronic logging devices (ELDs), paper logs, timesheets- or a combination of all three in a single system to track driver compliance.

(Image credit: Lytx)

Lytx: Support

Lytx offers support through email, a support portal and telephone on a 24/7 basis. The company has local helpline numbers for the US, UK, France, Ireland and South Africa.

The Lytx self-support training materials include an online knowledgebase, online training events, online courses and webinars, and the Lytx Compliance Services Portal. The contact details and links are all provided on the site, and the content is easy to access.

Its social media accounts on Facebook, Twitter, and the like are regularly updated. The official YouTube channel previously got updated with a regular stream of content, but the latest video is over 2 years old.

Lytx: Final verdict

Lytx provides a comprehensive solution that helps identify vehicles that are likely to be expensive to maintain and operate. This well-established service uses artificial intelligence and machine learning to predict collisions and alert drivers and operators. While we would hope for some more transparent pricing, we appreciate the 24/7 support, the range of features, and the emphasis on driver safety that is sure to attract and keep users.

We've listed the best dashcams for fleets.

Jitendra Soni

Jitendra has been working in the Internet Industry for the last 7 years now and has written about a wide range of topics including gadgets, smartphones, reviews, games, software, apps, deep tech, AI, and consumer electronics.