IVPN review

A speedy VPN with a no-logging policy you can trust

Main

Our Verdict

IVPN offers an interesting mix of power and ease of use, and has a no-logging policy that we can actually believe.

For

  • Clear no-logging policy
  • Three-day free trial
  • Speedy in some locations
  • Bitcoin support

Against

  • Small network
  • Doesn't unblock Netflix, BBC iPlayer
  • High prices

IVPN is a small Gibraltar-registered service that has been preserving its customers’ privacy since 2009.

The company's VPN network can't match the big players, with just 38 locations across 27 countries. These are focused mostly in North America and Europe, although there are also servers in Hong Kong, Tokyo, Singapore and Australia.

Torrents are supported on all servers, in theory, although the company politely asks that users avoid P2P on US servers.

Platform support is reasonable, with custom clients available for Windows, Mac, iOS and Android, and detailed setup guides for Android, routers, Linux, some NAS types and more. Whatever devices you've got, IVPN allows you to connect up to five at the same time. 

IVPN operates its own DNS servers, a welcome extra touch which helps to ensure your online activities can't leak to third parties.

A multi-hop feature enables routing your traffic through two VPN servers. For example, you could have the client connect to the VPN in London, travel through the network to New York, then on to the destination website. That website only sees your New York IP address, and even if the New York server is compromised, anyone monitoring it will still only see the London IP address rather than yours.

As we write, prices are higher than most at $15 (£11.54) a month billed monthly, dropping to $8.33 (£6.41) on the annual plan. That's more than twice the cost of some competitors, but IVPN says that 'by charging a little more, IVPN can provide you with better security, faster servers and awesome support from IT professionals.'

Privacy and logging

IVPN's privacy policy is a clear and simple document of just the right length – enough words to include the detail you need, but not so wordy that the key points get lost.

Instead of leaving you to guess about what a service might log, for instance, IVPN provides an explicit list of everything it doesn't record:

  • No traffic logging
  • No DNS request logging
  • No connection timestamp or connection duration
  • No logging of user bandwidth
  • No IP address logging
  • No logging of any account activity except total simultaneous connections (explained below)

IVPN explains that it holds your email address only, and optionally some form of payment ID, such as a PayPal account name. But you can avoid this by paying via Bitcoin, or even cash, and you can ask the company to delete your data if you close your account.

If you do pay by card, maybe PayPal, you don't have to wonder what the stored details might be, because the privacy policy lists and explains every field.

As the company limits simultaneous connections, we know that it must record some information about how and when your account is being used. But you're not left to guess about this, either, because the policy spells out the method used and why it's not a concern (records are deleted as sessions end.)

Put it all together and IVPN's privacy policy is a triumph, a document which educates its readers rather than baffling them. If other VPN providers would do the same, all our lives would be very much easier.

Apps

IVPN offers a free three-day trial. You must provide your email address and payment details when you sign up, but as long as you cancel before the trial ends, you won't be billed.

A post-signup page asks you to choose your device types. We opted for the Windows client, downloaded and installed it with no hassles or complications.

Locations

The Windows client looks much like any mobile VPN app: here's a big Connect button to access the fastest server, there's a location list to choose something else, plus a Settings dialog with a pile of configuration options.

Connect times are quick, and the client makes good use of desktop notifications to let you see when you're connected (and, even more importantly, when you're not.)

The location picker is simple, with no extras beyond a ping time to give you an idea of server distance. But there's no favorite system, no search box, no filters, not even a 'last used' list.

Settings

By contrast, the Settings area is absolutely stuffed with powerful options and tweaks. You can build lists of trusted and untrusted wireless networks and define what the client should do when you connect to them, for instance. The IVPN Firewall is a very configurable kill switch-type feature which blocks non-VPN traffic, and a Connection panel could help you bypass VPN blocking by changing ports or using obfsproxy.

Experts can even specify custom OpenVPN switches which will override the client's own settings.

IVPN's other significant extra is its multi-hop feature, as mentioned earlier, which can direct your traffic through two VPN servers. You can set this up to define entry and exit servers, for example London and New York. We're unsure how much benefit the average user will get from this, but at least it's easy to use. Click the Multi Hop tab, choose an incoming and outgoing location, and you can connect and use the service as normal.

Netflix

Netflix

IVPN sells itself very much on privacy and security, and the website barely mentions the possibility of getting access to blocked websites.

We logged in to the UK server and tried accessing BBC iPlayer, anyway, but got the standard 'this content is not available in your location' error.

US YouTube gave us our first victory, with IVPN allowing us access to US-only content on each of its American servers.

The good mood didn't last long, though, as we found IVPN didn't allow us to stream Netflix.

A support document explained that although some users might have unblocking success, IVPN makes 'no guarantee about the availability of these services when connected to our network.' The company really is focusing on privacy and security above all else, and there's no commitment here to unblock Netflix or anything else.

Performance

Performance

Our IVPN performance tests got off to a solid start, with our closest UK servers averaging 60Mbps on a 75Mbps connection. Encrypting and re-routing your connection will always slow it down a little, so that's almost as good as you'll get. 

European servers were almost as impressive, and for example UK-Italy connections ranged from 55-60Mbps.

US speeds tailed off a little, with the nearest New York and New Jersey locations limited to around 30-40Mbps (although, of course, even that is more than enough for most purposes.)

Going long-distance saw more mixed results, with Singapore struggling to 7Mbps, while Australia gave us a more acceptable 20Mbps.

Our final privacy tests ended the review on a positive note, as IVPN passed with ease: all our new IPs were in the advertised locations, and there were no WebRTC or DNS leaks to give away our real identity.

Final verdict

IVPN's network is relatively small, but the clients are easy to use, with some unusually powerful tweaks and settings, and you're protected by one of the clearest no-logging policies around. It's a likeable alternative to VPNs which make big promises they can't deliver – and the service offers a three-day trial to check it out for yourself.