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Twitter's @support bot is now live
By Andrew London published
Twitter is working on a new customer service bot to help with common user issues.
Google announces use-by date for current Pixel handsets
By Stephen Lambrechts published
Google’s support page has revealed when it’s likely to stop supporting current Pixel phones.
Hasta la Vista, baby: Windows Vista gets terminated next month
By Darren Allan published
If you’re still running the much-maligned successor to Windows XP, start thinking about an upgrade.
Samsung Smart TVs get Stan Activity
By Stephen Lambrechts published
Streaming service Stan hugely expands its list of supported devices.
Tech support industry: war in a new battlefield
By Desire Athow published
At the heart of the technology support industry, field engineering and its supply chain is emerging as the new battlefield. Centrex Service's Glynn Dodd told us more.
Telstra introduces 'Digital First'
By Farrha Khan published
Updated Telstra is stepping up its digital strategy with a new three-year plan that will give customers more control and transparency in their dealings with Telstra.
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