Latest
![A container ship loaded with shipping containers.](https://cdn.mos.cms.futurecdn.net/xpvqdHjeeD3CoSVyVTKf67-320-80.jpg)
Standardizing location data to advance today’s digital economy
By Willem Strijbosch published
Global logistics would be nothing without the shipping container. Despite its simplicity, it also makes a great metaphor for the state of modern, global digital mapmaking.
![A representative abstraction of artificial intelligence](https://cdn.mos.cms.futurecdn.net/rNZmVCrdHzszaDCyTrBWmj-320-80.jpg)
How AI is transforming the future of CX
By Matthias Göehler published
Matthias Göehler, CTO at Zendesk discusses how AI is transforming the future of CX and says customers should get excited.
![A digital padlock on a blue digital background.](https://cdn.mos.cms.futurecdn.net/cx5grhZaQenj2jCrCzkbJK-320-80.jpg)
Securing consumer data in the age of personalization
By Dave O'Flanagan published
The more information customers give away, the more they expect brands to take care of that information.
![The cloud computing market](https://cdn.mos.cms.futurecdn.net/f5dywkrSnqESmk3V7UXQ9R-320-80.jpg)
What’s the next iteration in the CIO’s ongoing evolution?
By Ryan Worobel published
As the tech sector continues to evolve, so do the roles of its leaders.
![Representation of AI](https://cdn.mos.cms.futurecdn.net/Wcc69A4Ts8bhSbGgJeGkoZ-320-80.jpg)
Why we shouldn’t fear AI’s new industrial revolution
By Ulrik Stig Hansen published
Far from destroying jobs, pragmatic optimism shows AI’s potential to transform roles, pioneer industries, and democratize innovation.
![A digital face in profile against a digital background.](https://cdn.mos.cms.futurecdn.net/2UMvPDp3snEwaGbRuCivjE-320-80.jpg)
We have reached the age of AI, here’s how companies can embrace it
By Barry Cooper published
To realize AI's benefits for CX, businesses should focus on purpose-built AI that addresses specific needs.
![Oppo A74 5G camera sample](https://cdn.mos.cms.futurecdn.net/A6eQsZr39DWLjjvs2FE4RW-320-80.jpg)
How to make your supply chain greener
By Tony Harris published
Recent disruptions and growing concerns for the environment have resulted in increased supply chain scrutiny from customers and investors alike.
![An abstract image of a cloud raining data.](https://cdn.mos.cms.futurecdn.net/pkYe3wfka75VbChmzeXpiN-320-80.jpg)
Three big myths around cloud storage in 2023
By David Friend published
There is a pressing need to debunk cloud myths so businesses are making optimal use of cloud storage.
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